What are the responsibilities and job description for the Front Desk Supervisor position at Woodstock Inn & Resort?
New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style.
One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking a Front Desk Supervisor to join the team.
Job Summary:
The Front Desk Supervisor will be responsible for the successful daily operations of the Front Desk & Guest Services, Bell, and PBX in concert with the Front Desk Manager.
Job Specifications:
- Expected Pay Range: Starting $25.00 per hour
- The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate’s qualifications and/or experience.
- Shift & Schedule Availability: Full-Time Year Round
- Weekends and Holidays
Job Responsibilities:
- Must strike a balance between guest satisfaction and effective business management.
- Must ensure each team member meets or exceeds guest service expectations by providing support with expert knowledge of the Resort and area.
- Responsible for the coaching and counseling of employees.
- Responsible for covering Manager on Duty shifts on a regular basis, both day and evening.
Job Requirements:
- Experience in the hospitality industry in a similar position with minimum of two year.
- Experience with MS Office.
- Experience with Springer Miller Systems (SMS).
- Experience with managing a team.
- Great verbal and written communication skills.
- Organized and positive team player.
- Work cohesively with co-workers as part of a team.
We offer great resort privileges, discounts, and free employee meal to all employees.
This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.
Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!
The Woodstock Inn & Resort is an equal opportunity employer.
Salary : $25
