General Manager - WoodSpring Suites Springdale Dixie

We are seeking an energetic and motivated General Manager to lead our WoodSpring Springdale Dixie property. This pivotal role involves overseeing daily hotel operations, driving revenue growth, ensuring exceptional guest service, and fostering a positive team environment. The ideal candidate will bring strong leadership, hospitality expertise, and a passion for delivering memorable guest experiences.

Responsibilities

• Lead all aspects of hotel operations, including front desk management, guest services, housekeeping, and maintenance.
• Develop and implement strategies to maximize revenue through effective pricing, sales initiatives, and market analysis.
• Manage human resources functions such as hiring, training, supervising staff, and maintaining a motivated team.
• Oversee budgeting, financial reporting, and expense control to ensure profitability and operational efficiency.
• Maintain high standards of guest relations by ensuring excellent customer service and resolving any issues promptly.
• Supervise night audit processes and ensure compliance with all safety and security protocols.
• Foster a welcoming environment that promotes teamwork, employee development, and guest satisfaction.

Requirements

• Proven experience in hospitality management or hotel operations with supervising responsibilities.
• Strong leadership skills with the ability to motivate teams and manage diverse staff members.
• Choice Brand experience preferred.
• Excellent customer service skills with a focus on guest relations and satisfaction.
• Knowledge of revenue management strategies and budgeting processes.
• Familiarity with hotel management systems, multi-line phone systems, front desk operations, and night audit procedures.
• Demonstrated ability to handle guest complaints professionally and efficiently while maintaining high standards of service. Join us to lead a vibrant team dedicated to creating exceptional stays for our guests while advancing your career in hospitality leadership!

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Hotel General Manager: 1 year (Preferred)
• Choice Brand: 1 year (Preferred)

Work Location: In person

Salary : $45,639 - $75,971