Director of Maintenance

Our purpose is to show guests they are truly valued, the maintenance department does this by having all equipment operating properly and facilities clean, organized and functioning correctly. The Maintenance Director is responsible for maintenance and IT needs for all store locations and departments.

• Classification: Salary Exempt
• Reports To: CEO
• Pay Range: $8588k annually
• Location: Home Office 191 18th Street, Lynden WA (this is not a remote position)

Professional attributes:

• Honesty, integrity, dependability, and empathy. Promotes company culture, values and mission of Woods Coffee.
• Leads by example, contributes to a healthy team environment, and has initiative.
• Excellent at delegating.
• Quick decision making and problem solving abilities.
• Excellent at timely, clear, detailed ongoing, verbal and written communication
• Works in alignment with other departments.
• Maintains positive, calm and professional demeanor at all times.
• Understands the demands and lifestyle of this position. Must be open to new ideas, policy changes and onCall hours.
• Understands the importance of handling confidential and sensitive information appropriately.
• Able to easily balance big picture goals yet be attentive to small, important details.
• Organized, able to prioritize work, and allocate resources appropriately.
• Excellent at time management.
• Team leadership and personnel management
• Interpersonal conflict management and resolution
• Understands part diagrams and part procurement.

Responsibilities:

• Lead and manage the Maintenance Team: Regularly meet with, evaluate their work, give feedback, and provide direction and coaching.
• Daily organization and prioritization of work orders. Delegating work efficiently to the technician team.
• Oversee and maintain IT hardware and POS systems, continuously evaluating upgrades and working with Square to fix issues and improve systems
• Meet collaboratively with other directors and supervisors to give and receive feedback.
• Complete quarterly in depth reviews of store locations and departments to identify areas of improvement.
• Oversee communication from HO leadership to the technician team so that everyone feels informed and connected.
• Give regular feedback to the leadership team as needed.
• Attend and contribute maintenance related updates to Home Office team meetings.
• Capable of transforming ideas and concepts into task lists and project timelines. Oversee project timelines to ensure deadlines are met.
• Knowledge of industry regulatory and safety policies and procedures.
• Help solve a variety of issues that may arise with strong decision making abilities.
• Maintain, clean, and organize the vehicle fleet.
• Order parts and supplies for projects and repairs.
• Identify preventative measures to limit emergencies, and implement long term solutions.
• Manages and maintains costs and budget for the Maintenance Department.

Requirements:

• Own a cell phone with the ability to call, text, email, and support workrelated applications.
• Work 40 hours a week and accept that responsibilities may fall outside of MF daytime hours.
• Have a vehicle for the purpose of driving to and from locations within your district or otherwise.
• Able to troubleshoot and resolve most minor plumbing, electrical, and general equipment issues; mechanically inclined and handson.

Required Permits:

• Valid Driver’s License.

Essential job functions:

• Proficient phone and computer skills.
• Regular in person attendance.
• Professional and positive attitude.
• Constantly bending, stooping, standing and walking.
• Constantly using hands, arms and wrists.
• Constantly lifting, pushing and pulling.
• Constantly interacting with people in close physical proximity.
• Repeated heavy lifting. Must be able to lift 50lb above head.

Benefits:

• 50% discount
• Free shift drink during work week
• Bonus on your birthday $100 for FT
• Unlimited / Open Vacation Policy after 90 days
• Paid sick time 1 hour for every 40 hours worked, eligible to be used after 90 days
• Health insurance
• Vision
• Dental
• Retirement/ 401k with matching option for 18 and Eligible after 1 year and a minimum of 1,000 hours worked
• Access to EAP and other employee discounts

Accommodations:

Woods Coffee is committed to providing reasonable accommodations for applicants with disabilities. If you need assistance during the application process, please contact us at HR@woodscoffee.com.

All notices and correspondence related to employment, applications or accommodations should be directed to HR@woodscoffee.com.

About Woods Coffee

For over 20 years, we’ve been (just a little) obsessed with roasting delicious coffee, hand-crafting dreamy baked goods—made fresh in our scratch bakery, and, of course, creating spaces where friends can enjoy conversations in front of our cozy fireplaces. Visit any of our Pacific Northwest-inspired coffee shops throughout Western Washington, and you'll find a welcoming space that feels like a cabin in the woods