What are the responsibilities and job description for the Front Desk Associate – Family Practice position at Woodlawn Health?
Join the Woodlawn Team as a Front Desk Associate – Family Practice with Woodlawn Medical Professionals!
Woodlawn Medical Professionals Family Practice is seeking a friendly, organized, and dependable Front Desk Associate to join our team.
As the first point of contact for our patients, you’ll play a vital role in creating a welcoming experience while managing appointment scheduling, answering phones, checking patients in and out, verifying information, and supporting daily office operations.
EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:
- Good communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests, and other medical providers in a professional manner.
- Computer aptitude to do inquiry, data entry and daily system operations.
- High School Diploma or GED.
- Experience in a medical office, hospital or long-term care facility strongly preferred, but not required.
- Computer aptitude to do inquiry, data entry and daily system operations.
- CPR Certification
- Math aptitude sufficient to balance and handle cash.
PRIMARY DUTIES:
- Schedules appointments according to specified guidelines.
- Performs office opening procedures and closing procedures independently as scheduled.
- As the receptionist, you will greet patients and guests in a professional manner responding to questions or requests appropriately.
- Obtain complete patient demographic and insurance information for system entry and check patients in for appointments in a timely manner.
- Ensures that all telephone calls are answered promptly and handles or directs the calls appropriately.
- Sort incoming mail and incoming faxes to then distribute accordingly.
- Scan necessary patient health information into EHR, and route into corresponding patient charts, ensuring accuracy. Route incomin electronic faxes in EHR ino patient charts.
- Handle cash, balance the daily charges and perform daily deposit. Deliver deposits to bank daily as needed.
BENEFITS:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- 403(b) with match
- Paid Vacation Time
- Paid Sick Time
- Paid Personal Days
- FSA
Day Shift / No Weekends / No Holidays / Great Benefits
Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide!
Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.
Benefits:
- 403(b)
- 403(b) matching
- AD&D insurance
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Experience:
- Front Desk Reception: 1 year (Preferred)
Work Location: In person