FT Dining Room Server

Reports To: Dining Room Manager

FLSA Status: Non-Exempt (Hourly wages)

Basic Purpose: In keeping with Woodlands’ tradition, we seek to enhance the quality of life and holistic growth of older persons by providing high quality service in a cheerful, timely manner and by communicating, coordinating, and cooperating with others to attain goals.

Job Summary: The Main Dining Room Server serves food and drinks to Independent Living residents in the main dining room. Candidates should be cheerful and motivated to assist older residents. The Main Dining Room Server contributes to the overall cleanup after each meal and ensures the facility is ready for the next meal.

Performs other appropriate related and unrelated assigned duties.

JOB SPECIFICATIONS

Education: High School Diploma or equivalent.

Licensure/Certification: Food Handlers’ permit preferred

Experience: Experience preferred but no required; Job training provided

• Must have knowledge of elementary math (ex. counting trays)
• Follow oral and written instructions
• Ability to work in a team environment
• Must be able to use tools and equipment required
• Maintain confidentiality of all resident care information
• Possess understanding of hospitality, customer service and table service techniques
• Ability to interpret and explain menus, refer or answer questions
• Interact effectively with residents, guests, supervisors and peers
• Ability to work in a close cooperation with dietary cooks and supervisors
• Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly, and/or emotionally upset
• Follow safety regulations
• Follow acceptable standards of personal hygiene and comply with department dress code
• Possess a fundamental understanding of sanitation and cleanliness
• Regular, punctual and dependable attendance
• Provide assistance to and work directly with staff, residents, family of residents, visitors, government agencies and the general public

DUTIES AND RESPONSIBILITIES

• Provide gracious and courteous services
• Greet residents with warmth and respect, using correct names
• Monitor tables during the meal; Be available for requests
• Complete all assigned cleaning tasks, including side work
• Break down workstations
• Clear dishes from tables during meal service and return dirty dishes to main kitchen
• Reset tables as needed
• Obtain food supplies and needed equipment for the next meal
• Assist when necessary, during special functions
• Deliver food carts to designated area
• Maintain assigned workstation in a safe and sanitary condition
• Attend in-service training and education sessions as assigned

PHYSICAL DEMANDS

• Requires moderate physical effort, standing, grasping, balancing, carrying, bending, lifting, stretching, stooping, pulling and pushing
• Lifting of weights up to 50 lbs.
  • Trays 15 lbs.
  • Glass racks 25 lbs.
  • Cup racks 20 lbs.
  • Bus pans (lifted with another aide) up to 50 lbs.
  • Pushing carts weighing up to 80 lbs.
• Standing frequently during the 8-hour shift
• Frequent walking, stooping, bending
• Occasional reaching above the head

WORKING ENVIRONMENT

• Work area is located in assisted living & independent living; generally, well-lit and ventilated
• Working conditions may involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc
• Slip –resistant shoes are mandatory as aide may be exposed to slippery floors while in the main kitchen
• May be required to work additional hours as dictated by the workload and staffing; must be willing to work evenings, weekends and holidays

BENEFITS

• Medical, Dental, Vision, Life Insurance, Critical Illness, Short-term disability, Long-term disability, and 403B are just a few of the great benefits available after 90-days of service.
• 1 Free Meal each shift
• Tickets at Work Discounts
• Employee Referral Program
• Professional Development Reimbursement