What are the responsibilities and job description for the F&B Supervisor - Relief position at Woodlands Resort?
Overview
The F&B Supervisor (Relief) at The Woodlands Resort is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team. S/he will work with the team to ensure guest satisfaction and optimum performance.
Responsibilities
- Maintains a commitment to customer service and guest satisfaction.
- Assists the manager with leading and supervising the outlet team.
- Ensures supplies are properly stocked; assists with ordering supplies as necessary.
- Assists with coordinating inventory control.
- Utilizes labor management tools to schedule and control labor costs.
- Assists manager with new hire and termination paperwork.
- Participates in staff meetings and agenda.
- Attends mandatory monthly department meetings and appropriate resort and division meetings.
- Reports any needed repair immediately to Maintenance using correct procedures.
- Ensures proper bookkeeping and resort policies are followed.
- Responsible for daily reports and manager log book entries.
- Performs restaurant staff duties as necessary.
- Maintains a safe and pleasant work environment.
- Assists the Food and Beverage Outlet Manager with preparing and monitoring budget of expenditures and projected incomes.
Qualifications
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Experience. Previous experience passionately providing service to others. Excellent phone skills needed.
- People Person. The best part of serving others is creating experiences for them that go beyond the expected.
- Great communicator. Providing amazing experiences requires the ability to communicate to any guest or associate.
- Must be 18 years or older.
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