Operations Coach - Interior Nights

Operations Coach – Interior Nights

Posting Start Date:  5/15/2025

Division: Distribution

Posting Area:  Manufacturing

Employment Type:  Hourly FT (Non-Exempt)

Onsite/Remote:  Onsite

Job Location:  Lexington, NC

Job Title: Operations Coach – Interior Nights

Location: Lexington, NC

Employment Type: Full-Time, Salary

Work Environment: In-Person, Monday through Thursday 3:30pm to 2:00am

Summary of Company Benefits:

* Health, Dental, and Vision Insurance

* Health Savings Account (HSA)

* Flexible Spending Account (FSA)

* 401(k) with 3% Employer Match

* Group Term Life Insurance and AD&D

* Employer Paid Long-Term & Short-Term Disability

* Voluntary Supplemental Hospital and Accident Plans

* Employee Assistance Program

* 8 Company Paid Holidays & 1 Floating Holiday

* Progressive Paid Time Off (PTO) Accruals

About Woodgrain:

Woodgrain is one of the top millwork operations in the world with locations throughout the United States and Chile. With 70 years of quality craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. 

Job Summary:

The Operations Coach is a leadership position that is found in each Operations area of the Millwork building: e.g., Exterior, Interior, Shipping, Pre-Finish, and Receiving. The Coach is responsible for leading a team to safely achieve its productivity goals. The Coach staffs the team, making sure all positions are covered, and that the team has what it needs to be successful. The Coach is responsible for overseeing the Team Members' training and evaluates the Team Members' performance.

Duties & Responsibilities:

* Professionalism and Positive attitude

*  Manage labor and monitor Team Member process to ensure accuracy

*  Fill-in for missing Team Leads or Team Members when needed

*  Facilitate Team Members' efforts to achieve production targets

*  Monitor current production rates, and post hourly on production status boards within department

*  Oversee production to meet quality standards

*  Re-allocate resources to other areas of facility when needed with the help of the Team Lead;   request additional resources when needed

*  Continually check with teams and, with other coaches to determine if additional help needed; Meet with other coaches at designated times and determine plan for remainder of day

*  Assign and delegate tasks to Team Lead as needed

*  Monitor use of personal protective equipment (PPE)

*  Monitor proper use of hand tools, power tools, power equipment and palletizer equipment

*  Troubleshoot any issues on production line and find root cause

*  Manage labor costs and budget and develop standard metrics for each production position

*  Ensure equipment functions properly; arrange repairs with maintenance

*  Utilize the SAP

*  Complete production paperwork

*  Enter day's production statistics into computer system

*  Operate powered equipment when needed

*  Maintain certification as needed to operate equipment

*  Coordinate cross-training for Team Members in other areas so that they can be assigned to other areas.

*  Monitor team dynamics

*  Diffuse potential conflicts quickly

*  Re-assign team members to other positions to maintain productivity rhythm

*  Coordinate set up of slabs and parts for next day's work

*  Ensure proper paperwork is turned in daily for attendances and absences

Requirements:

* High School Diploma or GED; and 6 months to 1-year related experience or on-the-job training.

* Ability to deal with problems involving several concrete variables.  Chooses from workable

   alternatives.

* Proficient computer and 10 key operation skills (at least be able to type 45 WPM)

* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

* Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred.

Physical Demands: The physical demands and work environment are representative of a typical manufacturing environment. The employee is frequently exposed to moving mechanical parts. The noise level is moderate to high depending on the area of the mill. While performing the duties of this job, the employee is often required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Requires close vision, distance vision, and depth perception. The employee must occasionally lift or move up to 50 pounds and is regularly exposed to fumes, airborne particles, and extreme hot and cold temperatures.

Travel: This position does not require travel to other Woodgrain locations.