General Manager- Phoenix, AZ

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About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Position Overview: The General Manager is responsible for the overall facilitation and management of the branch’s employees, process, and operations. With full P&L responsibility for the location, the General Manager will develop, implement, control, and adjust market-specific plans to implement the company’s growth strategy, while simultaneously leading a management team to achieve sales and profitability targets for the branch.

Principal Responsibilities:

Results Management

 Demonstrates effective budgeting, goal-setting, planning, coordination, and execution

 Achieves consistent positive results in Safety, Sales, Operations, and Service

 Communicates company, branch, and individual performance to all associates on regular basis

Strategic Change Management

 Leads the branch transformation process

 Instills a culture of continuous improvement in all areas of business

 Develops and implements a Branch Improvement Plan – A branch SWOT analysis and activities to address them

 Communicates workflow expectations, priorities, and progress to all warehouse associates

Sales & Marketing Management

 Drives organic sales growth by successful execution of the sales planning process

 Develops and constantly refreshes a deep knowledge of the competitive landscape

 Implements customer and market- based service level agreements with the goal of leading the market

Human Resource Management

 Builds a culture of high performance and high engagement

 Develops and implements branch workforce (staffing) plans to include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems

 Implements effective interviewing, assessment and selection techniques to identify the best available talent

 Provides a clear vision, effective training, targeted coaching and high-potential mentoring

 Manages a group of subordinate manages who will supervise an employee population between 15 to150 employees per branch

 Manages performance through effective goal-setting, timely feedback and prompt corrective action, if needed

 Develops and implements branch succession plans and associated activities with the goal of providing career advancement opportunities to our best talent

 Other duties as described by manager

 Role Requirements:

 High school diploma /GED with 6 years of experience REQUIRED; Bachelor’s degree preferred

 Successful track record with leading teams in sales and operations

 Experience in managerial assignments with P&L accountability for sales and operations within the distribution industry

 Must have business acumen to create and understand financial statements, branch budgets, and technical journals

 Proficiency in Microsoft Office Suite

 Ability to effectively communicate to all levels of branch operations

Physical Demands:

The employee is regularly required to sit, stand, and walk. Additionally, the employee must frequently lift and/or move up to 10 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The general work environment is fast-paced, and at times, can be demanding. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Classification: Exempt

Department: Branch Management

Reporting Relationship: Reports to the District Manager or Regional Vice President

Supervisory Scope: Supervises a team of subordinate managers

Summary of Company Benefits:

• Health, Dental, and Vision Insurance


• Health Savings Account (HSA)


• Flexible Spending Account (FSA)


• 401(k) with a Company Match


• Group Term Life Insurance and AD&D


• Employer Paid Long-Term & Short-Term Disability


• Voluntary Supplemental Hospital and Accident Plans


• Employee Assistance Program


• 8 Company Paid Holidays & 1 Floating Holiday


• Paid Time Off (PTO) 

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs.  Woodgrain does not charge any fees for job applications or hiring procedures.