Distribution Senior Inside Sales - Lawrenceville, GA

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About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

PRIMARY ROLE

Position Summary

The Senior Inside Sales Representative will demonstrate a mastery of all inside sales processes and lead others on the team in problem solving.  In addition, they will take initiative on clearing up short shipped, delivery due, and other reports.  They will also take the lead on key retailers and national accounts.

KEY MEASURES

Quantifiable metric of stated goals, objectives

JOB EXPECTATIONS

Main Responsibilities Essential Tasks

• Manage Key retailers and national accounts in addition to sales territories.


• Take on the primary responsibility for setting up new sku’s with Master Data.


• Serve as the clear product experts on specialty products (i.e. composite decking, doors, stair parts).


• Help with training of newly hired trainees.


• Serve as a quality control checkpoint on orders for newer reps.


• Initiate investigation and cleanup of the Delivery Due list, Short Shipped, Unresolved Deductions, Pending Returns.


• Assist with moving excess inventory and helping newer reps research and plan.


• Also includes all other duties of an inside sales rep.

JOB SPECIFICATIONS

Education and Experience

Skills and Abilities

• Bachelor’s Degree required. 


• Minimum 1 year of exceptional work in the inside sales role at Woodgrain.


• Excellent verbal, written, and interpersonal communication skills.


• Strong PC skills including MS Office, Excel, and Outlook.


• Ability to learn ERP and CRM software.


• Demonstrated leadership ability.                                                  


• Proven customer service skills.


• Strong organizational skills and the ability to manage multiple long-term projects simultaneously.


• Ability to read and interpret standard business documents such as safety rules, operating and maintenance instructions and procedure manuals.


• Ability to write routine reports and correspondence.


• Ability to speak effectively before groups of customers or employees of the organization.

WORK ENVIRONMENT

Physical Requirements

Equipment & Machinery

• Prolonged periods of sitting at a desk and working on a computer.


• Required to stand, walk, sit and hear. 


• Able to use hands and fingers on a (computer) keyboard and other office equipment.


• Must be able to lift 5 pounds at times.


• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception.


• The noise level in the work environment is low to moderate.


• Occasional travel required.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of WOODGRAIN. This job description represents typical elements and criteria considered necessary to successfully perform the job.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this role at any time.

I understand that my employment with the company is “at-will”, meaning that either the employer or the employee may elect to terminate the employment relationship at any time, for any reason, or for no reason.

Summary of Company Benefits:

• Health, Dental, and Vision Insurance


• Health Savings Account (HSA)


• Flexible Spending Account (FSA)


• 401(k) with a Company Match


• Group Term Life Insurance and AD&D


• Employer Paid Long-Term & Short-Term Disability


• Voluntary Supplemental Hospital and Accident Plans


• Employee Assistance Program


• 8 Company Paid Holidays & 1 Floating Holiday


• Paid Time Off (PTO) 

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs.  Woodgrain does not charge any fees for job applications or hiring procedures.