What are the responsibilities and job description for the Operations Coordinator position at Wood Products Inc DBA American Woods?
Company Overview
We are a furniture manufacturer focused on producing high-quality, well-built wood products for our customers. Our work is detail-driven and collaborative, and we value follow-through, and practical problem-solving. We are looking for an Operations Coordinator to support production and customer service processes and help keep day-to-day operations organized and on track.
Job Summary
The Operations Coordinator plays an important execution-focused role in supporting manufacturing operations. This position works closely with production and operations leadership to coordinate schedules, track orders, manage operational data, and support purchasing activities.
This role is well-suited for someone who is comfortable working with multiple priorities, understands how to stay organized in a changing environment, and can take ownership of tasks without constant direction. While this is not a management position, it does require sound judgment, reliability, and the ability to communicate clearly.
Experience with Excel is preferred, and training will be provided on Microsoft Access and internal systems.
Key Responsibilities
Production Coordination & Scheduling
Assist with maintaining and updating production schedules to support timely completion of orders
Communicate with production teams to adjust schedules as priorities, materials, or capacity change
Customer Service Support
Serve as a point of contact for customer inquiries related to orders, timelines, and updates
Coordinate communication between customers and production to help resolve issues and keep expectations aligned
Purchase Order & Supply Support
Enter, track, and maintain purchase orders with accuracy and attention to detail
Assist with ordering supplies and materials and coordinate with vendors as needed
Monitor inventory levels and communicate potential shortages or concerns
Data Entry & Reporting
Maintain operational data using Microsoft Access and Excel
Ensure accuracy and consistency of information across systems
Assist with basic reporting and operational tracking
Administrative & Team Support
Provide administrative and coordination support to the Operations Manager and manufacturing team
Prepare documents, reports, and internal communications as needed
Help keep processes organized and documented to support continuous improvement efforts
Required Skills & Qualifications
Previous experience in an office, administrative, operations, or manufacturing support role
Comfortable using Microsoft Office tools, particularly Excel
Strong organizational and time-management skills
Clear, professional written and verbal communication
Dependable and self-directed, with the ability to manage work independently
Able to collaborate effectively with multiple departments
Preferred Skills & Experience
Experience supporting operations, production, scheduling, purchasing, or inventory functions
Familiarity with manufacturing or production environments
Exposure to production scheduling systems or inventory tracking tools
Interest in process improvement and learning how manufacturing operations function
Job Details
Job Type: Full-Time Monday-Friday 6:00AM-3:00PM
Compensation: $22–$26 per hour, starting (based on experience)
Salary : $22 - $26