What are the responsibilities and job description for the Staffing Support Specialist - 2nd Shift position at Wood Lane Residential Services, Inc.?
Job Overview
The Staffing Support Specialist is dedicated to keeping our residential homes safely staffed, compliant, and running smoothly during evening hours. You will work Monday – Friday, 2:00 – 10:00pm managing 2nd-shift staffing emergencies, resolve immediate staff call-offs, and assist in handling unusual incidents. There is no weekend requirement for this position but overtime available. You will work on administrative scheduling adjustments along with hands-on direct support, including conducting routine facility check-ins, providing staff breaks, and administering medications as needed.
Responsibilities include:
- Provide 2nd shift on-call support, actively manage and resolve 2nd-shift staff call-offs by organizing immediate coverage, rearranging schedules, or providing direct backup to maintain mandatory staffing ratios
- Serve as the primary point of contact for evening emergencies and Unusual Incidents (UIs/MUI tracking); manage the situation on-site and report details
Requirements include:
- High School Diploma/GED and 2 years experience working in the field of DD (at least 1 year of experience in direct care)
- Valid driver’s license and an acceptable driving record determined by the insurance carrier.
Pay: $20.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $20 - $23