Continuous Improvement & Quality Lead

Wondercide was founded 15 years ago by Stephanie Boone when her dog Luna became ill from what her vet suspected was conventional flea and tick treatments and monthly pest control services. Stephanie knew there had to be a better way and set out on a mission to invent a plant-powered alternative. Today, Wondercide offers a comprehensive line of plant-powered pest control solutions for your pets, yard, home, and family with over 50,000 5-star reviews on Amazon.  

We are a close-knit, highly collaborative team of ‘doers’ who operate in an entrepreneurial and KPI-driven environment. Grit, Action, Curiosity, Ownership, and Insight are the five operating values we embody in our day-to-day work.

At Wondercide, we’re driven by a Fierce Love® for families. We wake up every day inspired by our mission to protect families of all kinds, everywhere, from pests with safe and effective pest control solutions. We work with Mother Nature to deliver plant-powered products that promote well-being. We do this so families can live long, happy, and healthy lives together. We believe in doing whatever it takes to protect those we love…and that when you know better, you should do better. Our promise to customers: they’ll never have to go it alone. We’re in this together, and we’ll be there to support each step of the way.

The Continuous Improvement & Quality Lead will work directly for the VP of Operations, assisting in supporting the culture of Operational Excellence at Wondercide. Operational Excellence at Wondercide is based on our Pillars (“Safety”, “Quality”, “Productivity”, “Leadership & Development”, & “Continuous Improvement”), which provide structured processes and approaches rooted in LEAN Methodology. You will support the current rollout, focusing on leveraging Waste Identification / Observations, RCA (Root Cause Analysis), & Kaizen to integrate core LEAN Principles with a commitment to ensuring operational acceptance is achieved. In addition, this role will support the current vision of an ongoing “phased implementation”, which is based on evolving and expanding Wondercide’s capabilities & organizational needs. The role will drive the identification of improvement opportunities, plan actions & events, schedule & coordinate resources, train team members, and own the documentation processes associated with LEAN activities. Wondercide’s investment in Continuous Improvement is expected to deliver clear, measurable results.   

Essential Duties and Responsibilities:

• Identify opportunities for process improvement, waste removal, and cost reduction
• Plan, facilitate, and execute continuous improvement events
• Teach, lead, and coach cross-functional teams on LEAN tools and methodology
• Work to continuously improve processes both on the production floor and through cross-functional projects
• Owner for educating the team on LEAN principles & structured methods in alignment with “LEAN Basics”
• Align & execute the existing plan to establish the Operational Excellence Pillars (Safety, Quality, Productivity, Leadership & Development, and Continuous Improvement)
• Guide business case development across the team to aid in completing projects that provide tangible results
• Support efforts to utilize GEMBA walks to increase focus, awareness, and improve the work environment
• Assist in layering in a Tiered Management approach to Production Management, ensuring the right communication is occurring at each level throughout the day, week, month, & year
• Develop presentations to communicate projects & initiatives to Executive Leadership 
• Serve as a Champion for Change Management, connecting the value & benefits of Continuous Improvement to members of the Operations team at all levels

Skills / Experience / Competencies:

• Comprehensive knowledge of LEAN Methodology, demonstrating utilization of Lean practices and tools strongly preferred (Kaizen, PDCA, 5S, RCA, Waste Identification, etc.).
• Proven ability to analyze production performance, assess improvement opportunity, and actual performance
• Demonstrated commitment to driving cultural integration of Operational Excellence (Safety, Quality, Productivity, Leadership & Development, & Continuous Improvement)
• Intermediate to Advanced experience with Microsoft or Google Suite
• Experienced with Business Software, such as NetSuite or other WMN / MRP systems
• Demonstrated ability in Change Leadership & Project Management
• Demonstrated ability of strong verbal and written communication to reach multiple audiences
• Strong initiative for self and as a leader, with proven success in dealing with ambiguity and working independently

Requirements:

• Full-time Salary position scheduled to work Monday – Friday in the Round Rock office. (Position is not eligible for remote work)
• Bachelor's degree or 4 years of experience in a related field, including Military Service or relevant experience
• LEAN SIX SIGMA Certification(s) (Change Management, RCA, Waste Identification, Kaizen, etc.)
• Qualified candidates must be legally authorized to work in the United States