Operations & Training Coordinator

Operations & Training Coordinator

Won & Co. | Healthcare Consulting & Management

About Won & Co.

Won & Co. is a premium consulting and management firm that partners with upscale healthcare organizations, with a primary focus on dentistry. We design, operate, and elevate clinical systems so our clients can deliver exceptional care with consistency, efficiency, and a refined patient experience.

We work behind the scenes to build the operational infrastructure that allows high-performing healthcare practices to scale without sacrificing quality.

The Role

We are seeking an Operations & Training Coordinator to support and elevate clinical operations across our client practices. This is a growth-oriented role designed for high-potential individuals with strong initiative, execution instincts, a sense of ownership, sound judgment in fast-paced environments, and a business-oriented, hospitality-driven mindset focused on service excellence and high standards.

This role supports the development, implementation, and maintenance of operational systems that allow clinical environments to run smoothly, including workflow efficiency, team training, standards adherence, and operational cost control.

Prior healthcare or clinical experience is not required.

We value mindset, judgment, and leadership potential over credentials.

Key Responsibilities

• Support day-to-day clinical operations to ensure smooth, efficient execution
• Assist in documenting and reinforcing operational guidelines and standards
• Support onboarding and ongoing training of clinical teams
• Help optimize patient and staff workflows for consistency and efficiency
• Assist with clinical inventory management, supply ordering, and expense tracking
• Identify operational gaps and escalate improvement opportunities
• Support operational initiatives across client practices
• Model professionalism, accountability, and service excellence

Training & Development

We invest in individuals with strong potential and long-term leadership ambition. To support and lead clinical operations effectively, this role includes a structured, hands-on training period (approximately 2–3 months) within the clinical environment. This training is designed to build deep operational understanding and credibility.

All technical and clinical skills required for success will be fully sponsored and taught by the company. High performers will have a defined pathway to expanded responsibility and leadership roles as Won & Co. grows.

Who We’re Looking For

This role is ideal for individuals who:

• Demonstrate strong leadership potential and an ownership mindset
• Think in systems and processes, not just tasks
• Exhibit strong execution instincts and excellent judgment in fast-paced environments
• Take a proactive, solutions-oriented approach to problem-solving
• Bring a hospitality-driven mindset focused on service excellence and high standards
• Are comfortable operating in high-expectation, performance-driven environments
• Want to build a long-term career in management and leadership

Requirements

• Strong communication and interpersonal skills
• Ability to lead, train, and hold teams accountable with professionalism
• Comfort learning hands-on technical skills as part of operational mastery
• High level of organization, attention to detail, and follow-through
• Willingness to work within clinical environments as part of training and oversight

Education

Bachelor’s degree in Business, Management, Operations, Hospitality, Healthcare Administration, or a related field preferred.

No prior healthcare, dental, or clinical experience required.

Location

This position requires primarily in-person work at our headquarters in Hoboken, NJ, with occasional on-site support at affiliated clinics in Montvale and River Vale, NJ.

Compensation & Benefits

• Salary Range: $48,000 – $56,000, depending on experience and skillset.
• Full-time role with advancement opportunities as Won & Co. expands.
• Paid Time Off (PTO).
• Medical insurance coverage.

Why This Role

This role offers the opportunity to be part of Won & Co., an innovative consulting and management firm shaping the future of upscale healthcare operations. Our work sits at the intersection of healthcare stability and modern business execution—combining long-term security with the energy of building and scaling high-performing organizations.

Healthcare is one of the most resilient and enduring industries, and this position is designed as a stable, long-term career path rooted in that foundation. At the same time, Won & Co.’s consulting and management model provides the excitement of leadership, problem-solving, and continuous growth across multiple organizations.

As an early member of a growing firm, this role offers the opportunity to develop alongside the company, take on increasing responsibility, and play a meaningful role in how healthcare systems evolve. For individuals who value ownership, high standards, and leadership development, this position offers a rare balance of stability, challenge, and long-term opportunity.

How to Apply

Please send your resume to connect@won-co.com