What are the responsibilities and job description for the Full Time Crisis Intervention Specialist position at Women's Protective Services of Lubbock?
Job Title: Crisis Intervention Specialist
Organization: Women’s Protective Services of Lubbock
Position Overview:
Women’s Protective Services of Lubbock is seeking compassionate, reliable individuals to join our Crisis Intervention team. This role provides immediate support and advocacy to individuals experiencing domestic violence and crisis situations. No prior experience is required—we provide training for the right candidates who are committed to helping others in times of need.
Shifts (Full-Time):
- 3:00 PM – 11:00 PM
Key Responsibilities:
- Respond to crisis hotline calls with empathy and professionalism
- Provide emotional support, safety planning, and resource referrals
- Assist residents and walk-in clients in crisis situations
- Maintain accurate and confidential records of client interactions
- Collaborate with team members to ensure a safe and supportive environment
- Participate in on-call rotation as required
Requirements:
- No experience required (training provided)
- Strong communication and active listening skills
- Ability to remain calm and supportive in high-stress situations
- Willingness to work assigned shifts and participate in on-call duties
- Commitment to maintaining client confidentiality
Compensation & Benefits:
- Full-time positions with opportunities for overtime
- Paid holidays off
- Meaningful work supporting individuals in crisis
Why Join Us?
This is an opportunity to make a direct impact in your community by helping individuals find safety, support, and hope during difficult times.
FAQ:
Women Protective Services upon hire will conduct a federal and state background check as well as a drug screening.
Women’s Protective Services of Lubbock is an equal opportunity employer.
Pay: $17.51 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Application Question(s):
- Would you be interested in part-time?
Work Location: In person
Salary : $18