Mobile Crisis Response Advocate

Job Summary
Join our dedicated team as a Mobile Crisis Response Advocate, where you will play a vital role in providing immediate, compassionate, and effective trauma informed care support to individuals experiencing domestic violence in their community. Your expertise will help de-escalate crises, connect individuals with ongoing care resources, and promote safety and stability.

Days/Hours: (3 positions available)

• Fulltime – Wednesday to Sunday, 6:00pm-3:00am
• Fulltime - Wednesday to Sunday, 2:00am-11:00am
• Fulltime - Tuesday to Saturday, 2:00am-11:00am

Education and Experience:

• High School diploma or equivalent through a bachelor’s degree in social services with personal or work experience in the domestic violence field.
• Two years’ experience and/or education working with law enforcement, crisis response, and/or criminal justice advocacy, preferred.
• Two years of case management experience, preferred

Skills Required:

• Strong organizational, oral, and written communication skills.
• Ability to work independently.
• Ability to conduct reliable statistical reporting.
• Must be reliable, flexible, and able to work in partnership with other team members.
• Proficient in Microsoft Office software skills (Word, Excel, Outlook, PowerPoint).
• Valid Florida driver’s license. Safe driving record. Proof of Automobile Liability Insurance.

Position Summary: Reporting to the Specialty Advocacy Supervisor, the Mobile Crisis Response Advocate will provide crisis intervention and assistance to domestic violence survivors identified to be in lethal situations. Advocate will be dispatched via the crisis hotline to homes where domestic violence has occurred to provide on-scene services including lethality assessment, referrals, and screen for shelter and/or outreach services as needed.

Workplace Location(s): Jim and Jan Moran Family Center, Deerfield Beach, FL. In addition to workplace location, this position is required to frequently travel within Broward County.

Brief Job Description:

• Advocate will be responsible for dispatching out to homes where domestic violence has been reported and deemed safe for Advocate to respond. Provide on-scene crisis intervention and assess for safety and determine referrals either to Emergency Shelter/Safe Stay or Outreach Services.
• Provides crisis de-escalation, developing safety plans, providing referrals, completing truncated registrations, providing information on WID services and provide emotional support to survivors.
• Engages and cooperates with local law enforcement staff when responding to homes while providing awareness and education on topics including but not limited to, the dynamics of domestic violence, the intersection of domestic violence and child abuse, safety planning, batterers accountability, behavior and characteristics of abuser.
• Establishes and maintains relationships with law enforcement and community partners to support participant needs which may include such things as providing information and resources and/or learning about available programs that could assist participants in their needs.
• Conducts individual support service discussion with participants on-scene to include registration, goal setting, safety planning, and referrals. Co -designs a support service plan with the program participant and identifies the appropriate internal and/or community referral for participant to review and choose from. May provide transportation for participants via agency ride share account as needed for shelter or hotel.
• Maintains active call log and dispatch documentation, works closely with Hotline, residential staff, and the InVEST Advocate to ensure participants are transferred to the appropriate services in a quick and timely manner.
• Responsible for maintaining statistics and conducting analysis of the persons served regarding project parameters.

Additional requirements: Employee will be required to take the Department of Children and Families (DCF) Core Competency training and obtain a passing grade of 75% or higher.

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) 3% Match
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of de-escalation and safety planning experience do you have?

Education:

• High school or equivalent (Required)

Experience:

• case management: 2 years (Required)

Shift availability:

• Overnight Shift (Required)

Ability to Commute:

• Deerfield Beach, FL 33064 (Required)

Work Location: Hybrid remote in Deerfield Beach, FL 33064

Salary : $20