Emergency Shelter Day Time Residential Advocate (FT)

Overview:

We are seeking dedicated Emergency Shelter Advocates to join our team in providing essential support and care to survivors of domestic violence. Selected candidates will receive a $1000 sign-on bonus to be paid in two increments.

PLEASE NOTE: FOR ALL NEW HIRES YOU MUST ATTEND YOUR FIRST WEEK MANDATORY ORIENTATION. MONDAY-FRIDAY 8:30-5:30. NO EXCEPTIONS

Qualifications:

• Bachelor’s degree in social services related field
• Excellent customer service skills
• Bilingual Spanish, preferred
• In addition, candidates must possess a valid Florida driver’s license, safe driving record, and proof of automobile liability insurance
• Genuinely helpful and sympathetic towards participants

Experience:

- 2 years of experience working in the domestic violence field
- Previous experience in shelter advocacy or related field preferred
- Proficiency in crisis intervention and de-escalation techniques
- Strong data entry skills with attention to detail

Other required:

- Comfortable in the presence of pets

- Comfortable driving a 15-passenger van

Responsibilities:

The Emergency Shelter Advocate will provide supportive, trauma-informed and survivor - directed advocacy services for domestic violence survivors in Women In Distress' Emergency Shelter program.

Utilizing best practice models to provide trauma-informed direct services to survivors of domestic violence, Advocates provide the following to residents: facilitate individual support services with participants to include but not limited to the registration and intake process, answering crisis calls on the hotline and provide guidance, crisis counseling, individual counseling, service or case management activities to assess needs and assist in developing individualized goal plans, crisis de-escalation, safety planning, file reviews, proper timely documentation, and facilitation of support groups. Will maintain current and accurate records and files through proper chart documentation and/or data entry. Maintain inventory protocols and stocking pantry, comfortable interacting with pets.

Candidates will utilize the empowerment model and maintain a non-judgmental attitude towards participant’s decisions. Models non-violent conflict resolution and takes appropriate steps to deal with emergency situations with the goal of maintaining the safety of all residents.

The Residential Advocate will ensure that all services provided are empowerment-based and are consistent with Department of Children and Family (DCF) standards.

Management may assign or reassign duties and responsibilities at any time.

Additional requirements: Employee will be required to take the Department of Children and Families (DCF) Core Competency training and obtain a passing grade of 75% or higher.

Join our team as an Emergency Shelter Advocate and make a meaningful impact on the lives of those we serve.

Job Type: Part-time

Pay: $19.00 per hour

Benefits:

• 401(k) 3% Match
• Employee assistance program
• Paid time off

Education:

• Associate (Required)

Experience:

• Case management: 2 years (Required)
• Group home: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Ability to Commute:

• Deerfield Beach, FL (Required)

Ability to Relocate:

• Deerfield Beach, FL: Relocate before starting work (Required)

Work Location: In person

Salary : $19