What are the responsibilities and job description for the Patient Advocate- Front Desk position at Woman's Health Centers?
We are seeking a dedicated and passionate Front Office Coordinator with a strong commitment to women's health to join our team. As a Front Office Coordinator, you will play a pivotal role in creating a welcoming and supportive environment for our patients, ensuring their experience is seamless and comfortable.
Responsibilities:
- Patient Reception and Assistance:
- Greet patients with warmth and professionalism, creating a positive first impression.
- Assist patients in completing necessary forms and ensure accurate information is collected.
- Provide information about our services and answer inquiries related to women's health.
- Appointment Scheduling:
- Coordinate and schedule appointments, ensuring efficient use of clinic resources.
- Remind patients of upcoming appointments and provide necessary instructions.
- Administrative Support:
- Maintain organized and up-to-date patient records.
- Handle phone calls and emails promptly and professionally.
- Collaborate with medical staff and other coordinators to streamline administrative processes.
- Passion for Women's Health:
- Demonstrate a genuine passion for women's health and well-being.
- Stay informed about the latest developments and resources in women's health.
- Privacy and Confidentiality:
- Uphold strict confidentiality and privacy standards regarding patient information.
- Team Collaboration:
- Work collaboratively with healthcare professionals to ensure a coordinated and patient-centric approach.
- Participate in team meetings and contribute ideas for improving patient care.
Qualifications:
- Previous experience in a healthcare or medical office setting is preferred.
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication skills.
- Empathetic and understanding approach towards patients.
- Knowledge or interest in women's health issues.
- Proficiency in using office software and electronic medical record systems.
- Knowledge of insurance and payers
- Highly organized and detail oriented
- Bilingual
If you are passionate about women's health and possess the skills to create a supportive and efficient front office environment, we invite you to apply for this rewarding position. Join our team and contribute to providing exceptional care for women in our community.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired pay?
Education:
- High school or equivalent (Preferred)
Experience:
- Athenahealth: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Spanish (Required)
Ability to Commute:
- Celebration, FL 34747 (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Salary : $15 - $16