Foster Care Family Services Supervisor

The Supervisor provides direct supervision and ongoing support to assigned Foster Care Case Managers, ensuring staff meet and/or exceed all licensing, contractual, and agency performance standards in a professional and ethical manner. This role represents Wolverine Human Services in a positive and professional way that supports the agency’s mission, values, and commitment to high-quality services for children and families.

The Supervisor is responsible for supporting quality program services and staff development that promote safe, structured, and permanent outcomes for children in care. This includes assisting employees in understanding and complying with agency policies, procedures, and standards; guiding staff through ethical dilemmas; and ensuring practices are culturally responsive and trauma-informed.

This position supports the training, onboarding, and professional development of new and current employees and fosters a learning environment where staff can grow and succeed. The Supervisor provides consultation to enhance effective service delivery, assists staff in conducting accurate assessments, developing appropriate service plans, and making sound case planning decisions, and ensures accurate, complete, and appropriate documentation.

The Supervisor participates in Quality Assurance activities, including the development, implementation, and monitoring of performance-based corrective action plans. Regular and constructive feedback is provided to employees, and formal performance evaluations are completed in collaboration with the Program Manager and in accordance with agency timelines.

This role maintains a professional, supportive, confidential, and therapeutic environment for clients, coworkers, and community partners. The Supervisor must maintain a flexible schedule and be available to respond to agency and client needs on a 24-hour basis, as required. Proficiency in Wolverine Human Services technology platforms is expected, as well as participation in all required contractual, licensing, and agency trainings. The Supervisor functions as a Mandated Reporter in accordance with Michigan Child Protection Law, facilitates and attends required meetings, and performs other duties as assigned.

MINIMUM QUALIFICATIONS 

• Master's degree from an accredited school of Human Behavioral Sciences such as Social Work or Psychology preferred, Bachelor's degree required.  

• Must meet the required experience as specified within the state of Michigan’s licensing and contractual rules and expectations.   

• Show a commitment to diversity, equity, and inclusion, understanding how these principles contribute to a positive and inclusive work environment.  

1. Candidates should possess the ability to work effectively with individuals from diverse backgrounds and foster a culture of respect and collaboration. 

• Valid Michigan drivers and chauffeur’s license or ability to obtain chauffeur’s license.