What are the responsibilities and job description for the Merchant Onboarding Associate position at Wolt - English?
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun, fast-scaling global business. Part of the DoorDash team, we're building a global logistics platform that can deliver (almost) everything in your city, to your door, in minutes. Today, our products are used by 55 million registered users, who can now order from 200,000 restaurants and retail stores across 30 countries around the world.
We're now looking for a Merchant Onboarding Associate to join our team. The role is located in our brand-new office in Carlsberg Byen, Copenhagen.
What you'll be doing
As a Merchant Onboarding Associate, you'll play a key role in setting our restaurant and retail partners up for success by creating high-quality menus and assortments and handholding them through the onboarding process. You'll be responsible for ensuring that every partner's offering meets Wolt's standards, giving them the best possible launch experience on our platform.
Day to day in this role, you'll:
- Create menus and assortments for our restaurant and retail partners
- Stay in dialogue with partners to ensure alignment on their offering on Wolt
- Work across internal and external systems (for instance, using AI tools to support your work)
- Assist the team with anything onboarding-related (gear kitting, photo uploads, etc.)
- Share best practices among the team and challenge the status quo
Our humble expectations
- Fluent in Danish and English
- Tech-savviness and the ability to quickly learn and adapt to new tools
- Experience with Excel/Google Sheets is a strong advantage
- Excellent communication skills, both written and over the phone
- An eye for detail
- Structured and service-oriented
- A self-starter with a "can-do" attitude and a drive to continuously improve your own processes while raising the bar
What’s in it for you
- 🚀 Global and growing fast: be part of a fast-moving scaleup
- 🤩 Ride of a lifetime: accelerate your career and build your sales skills
- 💪 Instant impact: take ownership and make a difference
- 💙 Big hearts and small egos: surround yourself with smart, friendly people
Next steps
Are you excited about the opportunity to join us? Apply now, and we'll be in touch about next steps.
We will evaluate candidates on an ongoing basis.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .