What are the responsibilities and job description for the Sales Associate- Full-time position at Wolford America?
Job Summary
The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.
Responsibilities include but are not limited to:
Sales
Engage with clients to build sales on the sales floor and achieve monthly sales targets.
Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
Achieve assigned sales and KPI targets
Daily store business reporting and awareness.
Actively develop client book adhering to CRM guidelines and outreach.
Operations
Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
Safeguard company property and enforce loss prevention standards
Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
Employee discount and bi-annual clothing allowance (subject to local tax requirements)
Monthly commission earning potential 3% of individual sales
Health, vision and dental insurance benefits for qualifying full-time employees
401K contribution after applicable company waiting period