What are the responsibilities and job description for the Food Safety and Quality Assurance Manager position at Wolfgang Operations LLC?
Wolfgang Confectioners is a fast growing, mission driven confectionery manufacturer looking for great people to help us Make Candy, Bless Lives. Driven by our core values, Be Wolfgang: Be Willing, Be Positive, Be Detailed, Be Consistent and Be Humble, we aim to create an outstanding team and working environment to serve our customers and community.
Wolfgang Confectioners is seeking an experienced Food Safety and Quality Assurance Manager to lead our Quality Assurance Team in the plant while maintaining consistent food safety process standards for Quality Assurance across the plant. This is a highly technical position that will directly impact the level of food safety and quality.
Key Responsibilities
- Responsible for the attainment and maintenance of SQF Food Safety Code for Manufacturing across the facility.
- Serves as company Preventative Controls Qualified Individual (PCQI).
- Oversight and continuous improvement of the Hazard Analysis Critical Control Point (HACCP) program.
- Manages internal and external audit execution.
- Manages customer complaint to include root cause analysis, communication to customer and tracking data.
- Drives continuous improvement of the Food Safety and Quality Management System with the Director of Food Safety and Quality.
- Obtains excellent quality results evidenced by customer complaint frequency, product evaluation scores, internal and external audit scores, quality systems compliance, and other formal and informal feedback mechanisms, using new and existing methods, procedures and systems.
- Manages FSQA-related third party vendors (pest control, etc.).
- Assigns Internal Corrective Action Reports (CARs), oversees completion, and performs effectivity evaluations as assigned.
- Assists with FSQA training curriculum development and instruction.
- Assists in resolution of administrative issues.
- Maintains updated personal Food Safety certificates from all applicable training courses.
- Serves as direct back up to Director of FSQA.