What are the responsibilities and job description for the File Processing Specialist position at Wolff-Smg?
File Processing Specialist
Position Summary
The File Processing Specialist is responsible for receiving, reviewing, processing, and validating electronic data files used for print production, direct mail, fulfillment, and inventory management. This position ensures customer files are accurate, formatted correctly, and processed according to production schedules while maintaining data integrity and confidentiality.
Essential Duties & Responsibilities
- Receive, review, and process customer data files for print, mailing, and fulfillment projects.
- Verify file layouts, formatting, and data integrity prior to production.
- Identify and resolve file discrepancies, missing information, and formatting issues.
- Import and export data between internal software systems and client platforms.
- Prepare mailing lists and production files according to USPS and client specifications.
- Perform data cleansing, deduplication, sorting, and formatting as required.
- Coordinate with Managers, Production, and Shipping to ensure project accuracy.
- Maintain detailed documentation of file revisions, processing procedures, and project history.
- Monitor production schedules to ensure files are processed and released on time.
- Assist with quality assurance by validating output files before production.
- Protect confidential customer information and comply with all company data security policies.
- Troubleshoot file processing issues and communicate solutions to management.
- Support continuous improvement initiatives by recommending workflow efficiencies.
Qualifications
- High school diploma or equivalent required
- Minimum of 2 years of experience in data processing, print production, direct mail, fulfillment, or a related field.
- Strong proficiency in Microsoft Excel, including sorting, filtering, formulas, and data validation.
- Experience working with CSV, TXT, Excel, and database files.
- Knowledge of USPS mailing requirements is preferred, but not required
- Experience with mailing software, CRM systems, or production management software is a plus.
- Excellent analytical and problem-solving skills.
- Strong organizational and time-management abilities.
- Ability to manage multiple projects and meet tight deadlines.
- High level of accuracy and attention to detail.
- Strong verbal and written communication skills.
Physical Requirements
- Ability to sit and work at a computer for extended periods.
- Occasionally lift up to 25 pounds.
- Ability to move throughout the production facility as needed.
Key Competencies
- Attention to Detail
- Data Accuracy
- Time Management
- Organization
- Confidentiality
- Problem Solving
- Teamwork
- Adaptability
- Communication
- Quality Assurance
- Continuous Improvement
Reports To
Department Manager, Operations Manager, or General Manager
Work Environment
This position operates in both an office and production environment, working closely with Project Management, Production, Shipping, and Fulfillment to ensure customer projects are completed accurately, efficiently, and on schedule.
8:30am to 5:00pm
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $20