What are the responsibilities and job description for the Patient Representative position at Wolfe Eye Clinic and Careers?
Patient Representative
In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing surgical services and vision care throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.
We have an immediate opening for a part-time Patient Representative based out of our Fort Dodge Clinic.
Responsibilities include:
- Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.
- Patient registration and dismissal.
- Answering telephone calls in a clear professional manner.
- Making, canceling, and rescheduling patient appointments.
- Gathering, verifying, and entering demographic and insurance information.
- Collecting payments and issuing receipts.
- Opening and/or closing the clinic according to scheduled rotation.
- Maintaining patient records according to HIPAA guidelines.
- Effectively interacting with co-workers, physicians, and patients.
- Performing other duties as needed.
Qualifications include:
- Ability to demonstrate strong patient service skills.
- Ability to effectively enter information into a variety of computer programs.
- Ability to portray a professional attitude and appearance.
- Ability to demonstrate strong verbal and written communication skills.
- Ability to thrive in a fast pace environment.
Preferred (but not required) qualifications are:
- Previous experience in a medical office.
- Previous experience with an electronic medical record or medical office software.
If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply.
EOE