What are the responsibilities and job description for the Front Counter Associate position at Wokworks?
Wokworks now has an opening for Front Counter Associate at our flagship location in Fishtown! Ideal canidate should be personable, outgoing, great with relationships and have excellent customer service. A premier detail oriented representative for our busiest location! We’re looking for an energetic and reliable team member to join our growing team!
About the Role:
The ideal candidate is passionate about customer service and enjoys working in a fast-paced environment. You’ll be the face of our business, helping customers, processing transactions, and keeping the workspace organized and inviting.
Duties:
- Greet customers and create a friendly, welcoming environment
- Process customer transactions accurately and efficiently
- Answer questions and provide product or service information
- Restock merchandise and maintain a clean, organized workspace
- Handle customer concerns with professionalism and care
- Support team members and contribute to a positive work atmosphere
Experience & Skills:
- Prior retail or customer service experience preferred (not required)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy setting
- Basic math skills for cash handling
- Friendly, professional attitude with a focus on customer satisfaction
- Bilingual abilities are a plus
- Experience with upselling techniques or product knowledge a bonus
What We Offer:
- Competitive hourly pay
- Flexible scheduling
- Training and development opportunities
- Advancement and career growth potential
- A fun, team-oriented work environment
If you’re enthusiastic, dependable, and eager to deliver great service, we’d love to meet you!
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $19