Senior Service Technician

Senior Service TechnicianTravel Role - Ardmore Crossing, Alston Park, Audubon Crossing, Fox Run Crossing, Frankfort Place, Linden Greene, Riverview Place, Webster Glen, Webster Greene & Hayden House – Ohio

WHO WE ARE:

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

WHERE YOU'LL WORK:

As a Senior Service Technician, you'll support maintenance operations across a portfolio of affordable housing communities throughout Ohio, including:

• Ardmore Crossing – Chillicothe, OH
• Alston Park – Cincinnati, OH
• Audubon Crossing – Dayton, OH
• Fox Run Crossing – Piketon, OH
• Frankfort Place – Frankfort, OH
• Linden Greene – Jamestown, OH
• Riverview Place – Ripley, OH
• Webster Glen & Webster Greene – Peebles, OH
• Hayden House – Springfield, OH

In this travel role, you'll provide advanced maintenance support across multiple communities by performing preventative maintenance, completing complex repairs, assisting with apartment turns, troubleshooting building systems, and supporting property teams with maintenance needs. Working closely with Community Managers, Service Technicians, and regional leadership, you'll help ensure each community remains safe, functional, and well-maintained while delivering exceptional service to residents and supporting Woda Cooper's commitment to quality affordable housing.

DUTIES & RESPONSIBILITIES:

• Interact positively with residents and the public to enhance the community image and ensure superior resident retention.
• Perform general and emergency maintenance of apartments and common areas.
• Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
• Maintain an attractive community appearance and overall positive curb appeal. 
• Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
• Ensure community and walkways are kept free of trash and cleared of safety hazards, especially ice and snow during the winter months. 
• Identify actual and potential maintenance problems, including potential liability and workplace hazards, take appropriate actions to handle the problems.
• Document monthly visual inspections of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
• On-call responsibility: must be available for emergency calls after hours and on weekends and holidays, or as assigned.
• Maintain professional appearance with designated maintenance uniform required by company policy.
• Utilize personal protective equipment to ensure safe work environment as required by company policy.
• Maintain cleanliness and upkeep of common area space as directed. 
• Consistently maintain cleanliness of dumpster area.
• Clean and maintain exterior and interior corridors. 
• Assist with any third-party inspections as needed.       
• Performs other related duties as assigned.

REQUIRED SKILLS & ABILITIES:

• Thorough knowledge of general plumbing, electrical, and HVAC repair.
• Ability to read repair manuals.
• Ability to use hand tools and power tools.
• Ability to follow instructions.
• Excellent time management skills.
• Strong analytical and problem-solving skills.

EDUCATION & EXPERIENCE:

• Must be at least 18 years old with a high school diploma or GED.
• Must be able to read and speak English and follow oral and written directions.
• Previous experience in maintenance preferred.

PHYSICAL REQUIREMENTS:

• Must possess a valid driver’s license and insurance.
• Prolonged periods of standing and walking.
• Must be physically able to climb ladders, bend, and crawl into small spaces.
• Must be able to lift 50 pounds at a time.

BENEFITS:

We offer competitive wages and annual bonus opportunities. Benefits include:

• Medical, Dental and Vision
• Short Term Disability and Life Insurance
• 401k with Company Match
• 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
• Cell Phone Discount
• 12 Days Paid Time Off
• 8 Paid Holidays & 2 Floating Holidays!
• Fitness Reimbursement

Employment is contingent on education verification, references, background check, and drug screening.

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