Reception

The providers and staff of Western New York Urology Associates specialize in providing exceptional patient care. This means we treat our patients with the respect they deserve, providing the most reliable and prompt care possible.

At WNY Urology we value our employees and are committed to growing their capabilities. As an employer, we take the time to train our staff in order to build strong relationships and excellent self-worth in the workplace. Our employees and leaders are teachers and learners who work out loud and share their knowledge to enhance each other's growth.

We are currently seeking a compassionate, dependable and experienced medical receptionist to join our Orchard Park Team. The hours of the position are Monday through Friday 8:30-5:00 pm and will require occasional coverage at the Derby and Hamburg locations. If you are in the business of providing exceptional patient care and being part of an exceptional team, then we would like to meet you!

Duties and Responsibilities:

• Greeting patients immediately upon arrival and verifying their name and DOB in the EMR (Medent)
• Updating the patient's demographic information, pharmacy, and insurance information in the EMR, Medent.
• Explaining all signage of the consents and Hipaa privacy and emergency contact information.
• Collecting copays.
• Answering patient questions and sending messages within the patient's chart to the correct point of contact.
• Scheduling, rescheduling, and cancelling appointments.
• Reviewing, labeling, and scanning various documents.
• Maintaining a clean, organized, and sanitized environment.
• Completing other assigned tasks as needed.

Requirements:

• 1-2 years working with an EMR system, Medent preferred.
• 1-2 years working as a receptionist in the medical field.
• Familiar with medical terminology and handling of medical documents.
• Ability to thrive in a fast-paced environment.
• Effective in multi-tasking and time management skills
• Exceptional communication skills both written and oral.