Public Sector Project Manager

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength.  WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Oversees planning and execution of small and relatively simple projects to support the Public Sector organization.  Works as part of a team to develop and implement programs to support the organization's strategic direction related to marketing, education, compliance, and other content areas.  

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned. 

• Inspects and analyzes customer communication and outreach processes, and monitors compliance with policies, procedures, and regulations.

• Assist with development of program strategy, assembles project teams, assigns individual responsibilities, develops project schedules and determines and acquires resources needed.

• Develops and maintains project plans and budgets and prepares and analyzes project performance reports, integrating findings from campaign outcomes and educational material effectiveness.

• Serves as liaison between team members and functional area management requesting project.

• Identify and standardize processes and procedures that support programs which drive team performance toward departmental and organizational goals, including evidence‑based improvements to communication and outreach materials.

• Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures, incorporating research‑driven best practices to enhance educational resources and stakeholder communications.

III. Supervisory Responsibilities

No supervisory responsibilities.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education and Experience

Education: Bachelor's Degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.

Experience: Five years of relevant work experience.

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

• Demonstrated project management skills with the ability to identify clear goals, track progress against them and communicate results.  

• Strategic and creative thinker who can ensure public sector programs are aligned with and linked back to larger organizational goals and objectives.  

• Communication: Strong oral and written communication skills, with a proven ability to synthesize and tailor complex material into simple and easily digestible content by experts and non-experts alike, including Corporate and Area stakeholders.

• Customer know-how: Strong understanding of WM’s diverse customer segments, or an ability to derive a fact-based perspective using primary and secondary research to gather insights into customers’ needs, wants and pain points.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 Normal setting for this job is a home office setting. 

The expected base pay range for this position across the US is $84,300 - $123,625. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is also eligible for an incentive bonus.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability.  As well as a Stock Purchase Plan, Company match on 401K, and more!  Our employees also receive Paid Vacation, Holidays, and Personal Days.  Please note that benefits may vary by site.