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Manager, Claims

WM
WINDSOR, CT Full Time
POSTED ON 1/9/2026
AVAILABLE BEFORE 3/9/2026

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. 

I. Job Summary 
Manages activities and staff in identifying and quantifying risk of loss, and controls "claims cost" through the management, control and evaluation of expenditures associated with loss. 

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Designs, implements and manages systems for effective claims handling with consideration given to reporting procedures, investigation, evaluation, reserving and recording practices to control "cost of loss". 
     
  • Supervises loss adjusting firms to ensure satisfactory levels of service, favorable settlement and suitable pricing. 
     
  • Coordinates communications between property underwriters and locations relating to loss control recommendations, ensuring all recommendations are evaluated. 
     
  • In the event of a property loss, evaluates, documents and negotiates the settlement of the collectible property claim, ensuring compliance with statutory and policy requirements. 
     
  • Analyzes and identifies State Regulations regarding the Company insurance program to ensure compliance with those regulations. 
     

III. Supervisory Responsibilities 
The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: 
 

  • Direct and indirect supervision of full-time employees.
     

IV. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 

 

A. Education and Experience 
 

  • Required: Bachelor's Degree, or equivalent experience, in Human Resources, Business Administration or similar area of study, and seven to ten years previous experience. 
     
  • Preferred: Master's Degree, or equivalent experience, in Human Resources, Business Administration or similar area of study, and seven to ten years previous experience. 
     

B. Certificates, Licenses, Registrations or Other Requirements 
 

  • None required. 
     

C. Other Knowledge, Skills or Abilities Required 
 

  • None required. 
     

V. Work Environment 
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 
 

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; 
     
  • Required to exert physical effort in handling objects less than 30 pounds rarely; 
     
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; 
     
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; 
     
  • Normal setting for this job is: office setting. 
     

Benefits 
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 


The expected base pay range for this position across the U.S. is $108,000.00 - $120,000.00 . This range 
represents a good faith estimate for this position. The specific salary offered to a successful candidate may be 
influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.


If this sounds like the opportunity that you have been looking for, please click "Apply".

Salary : $108,000 - $120,000

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