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Investigator I

WM
HOUSTON, TX Full Time
POSTED ON 12/16/2025 CLOSED ON 2/16/2026

What are the responsibilities and job description for the Investigator I position at WM?


I. Job Summary

Responsible for conducting assigned workplace investigations.

II. Essential Duties and Responsibilities
 

  • Investigates employee complaints of employment practices, including, but not limited to, discrimination, harassment, sexual harassment, retaliation, employee relations, and code of conduct violations.
  • Meets established performance metrics
  • Conducts analysis and produces high quality written investigation summaries and reports; the investigator will generally work independently, partnering with appropriate personnel throughout the investigative process
  • Meets established timelines and treats all individuals engaged in the complaint process with sensitivity and respect
  • Follows established investigation and case management procedures
  • Creates investigative plan, coordinating and conducting party and witness interviews promptly and thoroughly. Provides parties with information about the investigatory process and applicable rights and policies
  • Gathers and secures relevant evidence and documentation
  • Keeps detailed, consistent, and accurate records in case management system
  • Maintains timely communication with all involved parties and key stakeholders
  • Makes credibility assessments and maintains accurate records of interviews
  • Ensures prompt, fair, and neutral investigatory processes for all parties
  • Manages conflicts and competing priorities within a matrixed and complex organization
  • Maintains the highest degree of confidentiality and sensitivity for all issues


III. Qualifications 

A. Required Qualifications 
 

  • Bachelor's Degree (accredited) in Business Administration or similar area of study
  • High School Diploma or GED (accredited), and three years of relevant work experience
  • 3 years of relevant work experience in addition to education requirements
  • Must live and work in the U.S.

     



IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
 

The expected base pay range for this position across the U.S. is $74,600 - $109,365. This range 

represents a good faith estimate for this position. The specific salary offered to a successful candidate may be 

influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.


V. Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

Salary : $74,600 - $109,365

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