What are the responsibilities and job description for the Analytical Billing Representative position at WM?
WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
WM Strategic Business Solutions (SBS), located in Windsor, CT, is responsible for managing WM's largest, most prestigious national customers. SBS serves as the one-stop shop for the largest corporations in the US. Through industry leading reporting, centralized billing & service, and pricing, WM SBS provides an exceptional value proposition to our customers. With approximately 600 dedicated employees, a state of the art customer management system, and the goal of expanding into international markets, WM SBS is helping WM transform our industry.
I. Job Summary
With limited supervision, this role performs a variety of analytical billing functions and related activities to ensure the proper preparation of complete, accurate and timely bills to maximize client satisfaction and drive cash flow.
II. Essential Duties and Responsibilities
- Following standard operating procedures, this role is responsible for analyzing a portfolio of National Account customers with low to medium complexity revenue clients
- Analysis of billing transactions & processes to understand trends ensuring completeness and accuracy
- Provides proper review and management of unbilled charges.
- Interacts with customers or other division staff/management to resolve billing discrepancies.
- Communicates effectively with internal and external customers via all channels
- Assists peers with Analysis of client audits where required to meet billing timelines
- Performs detailed client audit reviews upon request.
- Processes uploads for 3rd party portal invoices in a timely manner to ensure prompt payment for various clients.
- Coordinates with billing team to provide guidance, direction & feedback.
- Complies with all applicable Sarbanes Oxley (SOX) requirements for audit reviews.
- Collaborates and partners with peers to support goals and team cohesiveness.
- Completes special projects as assigned or needed.
- Understanding of vendor invoicing (WM and 3rd party) and reconciliation.
- Maintains a focus on overall quality of work.
III. Supervisory Responsibilities
This job has no direct supervisory duties
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
1. Education and Experience
Education: 2 or 4 year degree from an accredited institution; extended work experience would be considered towards education
Experience: 1 year of relevant work experience in Billing or Accounting
1. Certificates, Licenses, Registrations or Other Requirements
None required
1. Other Knowledge, Skills or Abilities Required
- Ability to identify and resolve problems in a timely manner and be able to successfully articulate root cause
- Can gather and analyze information skillfully.
- Able to develop alternative solutions to problems, work well in group problem solving situations, and use reason even when dealing with emotional topics.
- Can easily adapt to changes in the work environment with the ability to change approach or method to best fit the situation. Must be able to deal with frequent change, delays, or unexpected events and hold composure under pressure
- Ability to work independently as well as collaboratively.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent
- Must have a basic understanding of all Microsoft 365 products specifically Microsoft Excel
- All candidates MUST possess excellent verbal, written and professional communication skills.
- Knowledge of Waste Management services, policies, and system interfaces is a plus.
V. Work Environment
Normal setting for this job is: Hybrid - In Office Monday thru Thursday with work from home on Fridays
The expected base pay range for this hybrid position is $20.25-$23.25. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
WM Strategic Business Solutions (SBS), located in Windsor, CT, is responsible for managing WM's largest, most prestigious national customers. SBS serves as the one-stop shop for the largest corporations in the US. Through industry leading reporting, centralized billing & service, and pricing, WM SBS provides an exceptional value proposition to our customers. With approximately 600 dedicated employees, a state of the art customer management system, and the goal of expanding into international markets, WM SBS is helping WM transform our industry.
I. Job Summary
With limited supervision, this role performs a variety of analytical billing functions and related activities to ensure the proper preparation of complete, accurate and timely bills to maximize client satisfaction and drive cash flow.
II. Essential Duties and Responsibilities
- Following standard operating procedures, this role is responsible for analyzing a portfolio of National Account customers with low to medium complexity revenue clients
- Analysis of billing transactions & processes to understand trends ensuring completeness and accuracy
- Provides proper review and management of unbilled charges.
- Interacts with customers or other division staff/management to resolve billing discrepancies.
- Communicates effectively with internal and external customers via all channels
- Assists peers with Analysis of client audits where required to meet billing timelines
- Performs detailed client audit reviews upon request.
- Processes uploads for 3rd party portal invoices in a timely manner to ensure prompt payment for various clients.
- Coordinates with billing team to provide guidance, direction & feedback.
- Complies with all applicable Sarbanes Oxley (SOX) requirements for audit reviews.
- Collaborates and partners with peers to support goals and team cohesiveness.
- Completes special projects as assigned or needed.
- Understanding of vendor invoicing (WM and 3rd party) and reconciliation.
- Maintains a focus on overall quality of work.
III. Supervisory Responsibilities
This job has no direct supervisory duties
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
1. Education and Experience
Education: 2 or 4 year degree from an accredited institution; extended work experience would be considered towards education
Experience: 1 year of relevant work experience in Billing or Accounting
1. Certificates, Licenses, Registrations or Other Requirements
None required
1. Other Knowledge, Skills or Abilities Required
- Ability to identify and resolve problems in a timely manner and be able to successfully articulate root cause
- Can gather and analyze information skillfully.
- Able to develop alternative solutions to problems, work well in group problem solving situations, and use reason even when dealing with emotional topics.
- Can easily adapt to changes in the work environment with the ability to change approach or method to best fit the situation. Must be able to deal with frequent change, delays, or unexpected events and hold composure under pressure
- Ability to work independently as well as collaboratively.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent
- Must have a basic understanding of all Microsoft 365 products specifically Microsoft Excel
- All candidates MUST possess excellent verbal, written and professional communication skills.
- Knowledge of Waste Management services, policies, and system interfaces is a plus.
V. Work Environment
Normal setting for this job is: Hybrid - In Office Monday thru Thursday with work from home on Fridays
The expected base pay range for this hybrid position is $20.25-$23.25. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
Salary : $20 - $23