Principal AI Engineer

**This is a Hybrid role requiring 2 days a week in a Wolters Kluwer office** The Principal AI Engineer will be a key contributor to the design, development, and delivery of advanced Generative AI applications in customer-facing products. This role requires expertise in agent-based AI frameworks, as well as strong proficiency in evaluation, tuning, scaling, and cost management of production AI systems. Working closely with the AI Platform team, the Principal AI Engineer will develop advanced AI capabilities into the company’s platform, enabling scalable adoption across the product portfolio. The engineer will champion best practices in quality, safety, observability, and performance, ensuring that AI solutions deliver measurable business value. This is a highly collaborative role that combines technical leadership, production-grade software engineering, and cross-functional engagement to accelerate the adoption of operational AI solutions. Key Responsibilities: AI Solution Delivery Design and deliver production-ready AI solutions, with a focus on generative AI and agent-based applications. Optimize and scale AI systems for latency, throughput, cost efficiency, and reliability. Lead efforts on fine-tuning, evaluation, and monitoring of models in real-world environments. Implement observability frameworks for ongoing quality and safety validation of deployed models. Platform & Architecture Contributions Collaborate with the AI Platform team to expand AI components and services into the enterprise AI platform. Drive platform improvements that enable scalable adoption of generative AI across multiple products. Establish design patterns, architecture standards, and frameworks for building AI-powered solutions. Best Practices & Governance Define and enforce best practices for responsible AI, covering quality, safety, fairness, and compliance supporting AI Governance Champion techniques for evaluation, benchmarking, and model lifecycle management. Ensure secure, compliant, and cost-effective use of hyper-scaler AI services and cloud infrastructure. Leadership & Collaboration Mentor and guide AI engineers and product teams on technical approaches and implementation. Partner with platform and product engineering, product owners, subject matter experts, and operations teams to ensure delivery of AI solutions. Engage with external AI technology providers to leverage state-of-the-art advancements. Qualifications: Required Skills & Experience A Bachelor’s, Master’s, or Ph.D. degree in Computer Science, Artificial Intelligence, or a related field, or equivalent professional experience. Proven track record of delivering Generative AI applications to production in customer-facing products. Expertise in agent-based AI frameworks (e.g., LangGraph, Semantic Kernel, LangChain, or equivalents). Strong background in production-grade software engineering, with proficiency in Python and cloud-native development. Experience with hyper-scaler AI services (AWS, Azure, Google Cloud) and their ecosystem of AI/ML tools. Expertise in AI model evaluation, fine-tuning, cost optimization, and observability. Experience with MLOps, CI/CD for ML and software Preferred Skills Knowledge of model safety, interpretability, and alignment techniques. Experience with multi-agent orchestration and advanced reasoning systems. Familiarity with compliance, privacy, and governance frameworks in AI applications. Strong communication skills to influence technical and non-technical stakeholders. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Diversity Matters Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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