Medical Records Clerk

MEDICAL RECORDS CLERK SERVICES

• Serves as a medical records technician to process and maintain inpatient, outpatient or ambulatory
  
  

procedure unit medical records. Required to compile or extract medical records data to ensure compliance

with regulatory requirements.

• Initiates and maintains medical records in accordance with prescribed directives.
• Conducts daily pull, delivery, and retrieval of patient records.
• Searches for missing paperwork or records. Requests information about the patient treatment to be
  
  

placed in the medical record.

• Prepares reports regarding record statistics as necessary. Participates in records review as part of the
  
  

facility's quality assurance program and in accordance with accreditation standards. Retires medical

records in accordance with Air Force guidelines.

• Medical Records Clerk shall perform organizational tasks in support of the medical facility with no
  
  

more than one customer complaint per month.

• Medical Records Clerk shall provide medical administration and program assistant services in a wide
  
  

range of organizational, business, and financial operations, including but not limited to performing data

collection, computation, interpretation, and presentation.

• Medical Records Clerk shall assist senior-level management by providing technical expertise and
  
  

administrative support impacting plans and operations, compliance, risk, and quality management, managed

care, human resource management, logistics management, patient administration, budgetary and fiscal

management, medical manpower, information management, medical readiness, medical records

management and registration.

• Medical Records Clerk shall provide administrative support by performing various clerical and
  
  

administrative duties to include, but not limited to, developing presentations, performing office automation

duties to include, but not limited to, word processing, email correspondence, managing suspense, and creating

briefing charts, and development/tabulation of spreadsheets.

• Medical Records Clerk shall provide customer service and administrative support in patient care areas
  
  

and their assigned departments in the medical treatment facility.

• Medical Records Clerk shall accomplish and/or verify patient demographics and advise or
  
  

coordinate with patients to update Defense Enrollment Eligibility Reporting System (DEERS) information

if required. The care provider will enter any new contact information, including but not limited to address and

phone number, in the Composite Health Care System (CHCS) utilizing the Demographics Module.

• Medical Records Clerk shall possess excellent telephone etiquette, communication, and customer
  
  

service skills.

• Unique Military Health Care Systems/Procedures include:
• ALTHA, CHCS and Defense Enrollment Eligibility Reporting System (DEERS).
• Military Filing System - by sponsor social security number, terminal digit order, color- coded
  
  

and blocked filing system.

• Contents of a military medical record, layout, sections, family member prefix designation,
  
  

forms used in a MTF, and the medical record tracking procedures.

• Completes all required electronic medical record training, MTF- specific orientation programs, and
  
  

AF /DoD mandated training.

• The work to be performed at under this contract will be at Joint Base San Antonio, 59th Medical Wing.
  
  

Medical Records Clerk shall receive notification two weeks prior to the reassignment to another location

with a 40- mile commuting radius of their assigned MTF.