Customer Service Representative

Join Our Real Estate Team Outgoing Customer Care Specialist Wanted!

Arean energetic, people-loving individual with a passion for real estate and building meaningful connections? Do you thrive on brightening someone’s day with a friendly call or helping others feel valued and supported?

The Chad Schwendeman Real Estate Group, brokered by eXp Realty, is growing—and we’re looking for a dynamic Customer Care Specialist to join our close-knit team!

What You’ll Do

• Reach out to our wonderful current and past clients to share exciting upcoming events, celebrate anniversary dates, and check in on their real estate needs.
• Make warm, outgoing calls that strengthen relationships and keep our community connected.
• Be the friendly voice that makes clients feel truly cared for in the world of real estate.
  
  

We’re Looking For

• Professionals who genuinely love talking to people and have a heart for real estate.
• Excellent communication skills and a positive, enthusiastic attitude.
• Reliability and a team-player spirit—no prior experience required; we’ll train the right person!
  
  

What We Offer

• Full-time position Monday–Friday, 830 AM–500 PM (stable schedule with weekends off!).
• Competitive salary $40,000 annually.
• Great benefits Paid vacation, paid holidays, profit sharing, 401(k) retirement plan, and more.
• A supportive work environment where your contributions make a real difference.
  
  

If you’re ready to combine your love for people with the exciting world of real estate, we’d love to hear from you!

Apply today Send your resume. We can’t wait to meet you!

Compensation

$40,000 yearly

Responsibilities

• Engage with clients through warm, outgoing calls to foster strong relationships and ensure their real estate needs are met.
• Celebrate client milestones by acknowledging anniversaries and special events, reinforcing our commitment to their journey.
• Collaborate with team members to share insights and strategies that enhance client satisfaction and loyalty.
• Maintain accurate records of client interactions and feedback to support continuous improvement in our services.
• Proactively identify opportunities to connect clients with relevant real estate resources and events.
• Serve as a knowledgeable point of contact for clients, addressing inquiries and providing timely, helpful information.
• Contribute to a positive team environment by sharing successes and supporting colleagues in achieving collective goals.
  
  

Qualifications

• Experience in customer service or a related field is a plus, but not required.
• Ability to communicate clearly and warmly, both over the phone and in writing.
• Proven track record of building and maintaining positive relationships with clients.
• Ability to work collaboratively within a team to achieve shared goals.
• Strong organizational skills to manage multiple client interactions and records efficiently.
• Ability to identify client needs and provide relevant real estate resources and solutions.
• Enthusiastic and positive attitude that contributes to a supportive team environment.
  
  

About Company

RANKED #1 in Minnesota for Large Teams By Transactions Sides by Real Trends - The Wall Street Journal in SOLD Homes in 2023.

Buy and Remodel Over 40 Homes a Year.

RECOMMENDED by Real Estate mogul Barbara Corcoran from the Emmy-award-winning show Shark Tank.

SOLD 896 Properties for $266 Million in 2021

HAVE more than 2,700 - 5-star reviews online as seen on Zillow, Google, Trulia, Realtor.com, and Facebook.

Apply Now to Learn More.