What are the responsibilities and job description for the Front Desk Night Auditor/Laundry Attendant starting at $16-18/Hour position at Wittwer Hospitality LLC?
Description
LivSmart Studios by Hilton West Valley City
Starting at $16/hr (Depending on Experience), Raises & Commission based on performance
Employment: Full Time (4 days a week guaranteed, possibly 5 occassionally)
Hours: Monday-Thursday 11 PM - 7 AM
What will YOU get from US?
- Competitive wages
- Opportunities to grow within the company
- Paid Time Off (PTO)
- Complimentary Hotel Stay once a year on work anniversary.
- Employment Referral bonus (up to $400 per person you refer)
- Benefits including Medical, Telehealth, Dental, Vision, Life Insurance
- 401k Retirement with Employer match of 50% (max $1200 per year)
- On-Demand Payment provides you access to a portion of your earned wages prior to payday
- Employee Discounts in our hotels
- Company Profit Sharing
- Semi-annual cash incentives
What do we need from you?
- Proactive customer service
- Responsible, teachable, and reliable
- Strong verbal & non-verbal communication skills, in person and over the phone
- Organized & high attention to detail
- Competent computer & software abilities
- Abide by brand standards for level of service
- Identity & overcome guest issues quickly and attentively
Requirements
Key Responsibilities:
- Manage guest reservations i.e. check-ins, check-outs, reservations online & over the phone
- Wash dirty linens from the day, dry and fold. (At least 4 hours per shift of laundry time)
- Processing credit card & cash transactions
- Coordinating with other departments for high level of service
- Daily Activity Reports and deposit drops
- Lobby & work area to be cleaned and well maintained; weekly deep cleaning assigned
- Property & pool checks
- Occasional package shipment or receiving
- Manage incoming customer calls
- Sales skills for new reservations including rates and availability
- Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.
- Approachable, hospitable demeanor when interacting with guests in person and over the phone
- Ensure guest security by following procedures set forth by the handbook
- Abide by company policies set forth by the handbook including dress code, reliability, reporting to manager, etc.
- Able and willing to perform other tasks that may be asked by management including flexible work hours