What are the responsibilities and job description for the Warehouse Utility Associate position at Witmer Public Safety Group Inc?
Position Summary
The Warehouse Utility Associate is a cross-functional operational role supporting daily warehouse activities, inventory management, and order fulfillment at the Abbottstown facility. This position performs hands-on warehouse work, including receiving, picking, packing, shipping, staging, and inventory movement. The role requires flexibility, attention to detail, and the ability to support multiple warehouse functions while maintaining accurate documentation, safe material handling practices, and efficient workflow execution.
Key Responsibilities
Warehouse Receiving and Shipping Operations
- Scan incoming and outgoing packages to support delivery, shipment, and pick-up preparation
- Receive inbound products and enter information into designated inventory and ERP systems
- Process and ship orders using required shipping software and procedures
Order Fulfillment and Staging
- Pick, pack, and stage orders for internal deliveries, external deliveries, and Outside Sales Associate (OSA) pickups
- Prepare and stage new customer orders, including MSA orders, for shipment or delivery
- Locate, move, and manage orders transitioning between staging, shipping, and storage areas
Inventory Accuracy and Documentation
- Perform quality control checks to verify product accuracy, quantities, and condition
- Complete all inbound and outbound documentation daily to maintain accurate warehouse records
- Assist with inventory organization and accuracy initiatives as directed
Warehouse Coverage and Operational Support
- Provide cross-functional coverage during vacations, leaves of absence, or staffing gaps across warehouse operations, including receiving, packing, shipping, and returns
- Assist customers and OSAs with loading orders into vehicles or trucks as needed
- Communicate daily updates, workflow progress, and operational issues to the department manager
Compliance and Additional Duties
- Adhere to all company policies, procedures, and safety requirements
- Maintain a clean, organized, and safe warehouse environment
- Support continuous improvement efforts within warehouse operations
- Perform additional duties and special projects as assigned by management
Minimum Qualifications
- Previous warehouse or inventory control experience preferred
- Strong communication skills with the ability to interact effectively with team members, management, customers, and vendors
- Proficiency with Microsoft Office applications (Excel, Word, Outlook, Teams)
- Experience with NetSuite or similar ERP systems preferred
- Strong organizational, time management, and multitasking abilities
- Ability to prioritize workload and meet deadlines in a fast-paced environment
- Demonstrated problem-solving skills with the ability to remain composed under pressure
- Ability to assist with training and supporting team members as needed
Physical Demands and Work Environment
- Regular use of hands, arms, and material handling equipment
- Frequent standing, walking, reaching, and bending
- Ability to lift and/or move up to 75 pounds
- Vision requirements include close vision, distance vision, and focus adjustment
- Work environment noise levels are typically low to moderate
Join Our Mission to Equip Heroes
At Witmer Public Safety Group, we don't just sell products; we empower heroes. Our customers – firefighters, law enforcement officers, and medics – are the ones who show up when the stakes are highest. We ensure they have the best gear to do their jobs. If you’re passionate about making a difference, love dynamic environments, and are ready to lead with strategic vision, we want you!