What are the responsibilities and job description for the Irrigation Service Technician position at WISSCO Irrigation, Inc.?
About WISSCO Irrigation
For over fifty years, WISSCO Irrigation Inc. has been a pioneering force in the irrigation industry. We’ve built a solid reputation for excellence, earning our place as a trusted leader in the field and the largest irrigation company in Indiana.
At WISSCO Irrigation Inc., we are committed to ensuring that every system we install meets the highest standards of durability and performance. Our reputation for excellence has been recognized with the prestigious National Top 100 Contractor Award from the Irrigation Association, an achievement that reflects our dedication to providing long-lasting irrigation solutions.
We offer comprehensive irrigation solutions—from system design and supply to expert installation and unmatched service. We utilize the latest technology, with a focus on minimizing the impact on your landscape. Through our innovative trenchless installation method, we ensure that only a small slit is made in the turf, promoting faster recovery and minimal disruption to the yard.
Full job description
We are seeking experienced and reliable Service Technicians to join our team. The ideal candidates will have a technical knowledge of irrigation systems and experience working in a customer service or technical support role. We are committed to providing customers with the highest level of technical service, and we take pride in hiring Service Technicians who can exceed our customer's high expectations for quick, accurate and professional service. We also recognize the value of experience and are willing to offer compensation above the listed pay range for those whose qualifications and expertise warrant it.
Responsibilities:
· Service & Repair – Troubleshoot and repair irrigation systems, including pulling and fitting piping, setting sprinkler heads, and testing for proper function. Remove, replace, and install necessary parts and components.
· Site Preparation & Cleanup – Perform hand digging for irrigation repairs and adjustments, ensuring minimal disruption to existing landscapes. Backfill and cover trenches or holes upon completion of work, leaving the site clean and orderly.
· Irrigation System Knowledge & Expertise – Maintain a strong understanding of irrigation system components, including various sprinkler head types, valve types, controllers, and their applications. Use this knowledge to diagnose issues, perform repairs independently, and confidently answer customer questions about system function, maintenance, and efficiency.
· Customer Communication & Support – Engage with customers regularly to assess service satisfaction, offer watering strategies, and provide solutions for efficient water usage. Identify and propose enhancement opportunities.
· Equipment & Inventory Management – Assemble, disassemble, and maintain irrigation tools and equipment. Accurately document parts used on-site to ensure proper inventory tracking and replenishment by the office. Maintain cleanliness of personal company vehicle and service equipment.
· Operational Efficiency & Compliance – Activate and winterize systems per seasonal needs, adjust irrigation schedules for efficiency, and ensure adherence to company policies and procedures.
Qualifications
· 1-3 years of experience in irrigation installation, maintenance, or repair a strong plus (entry-level positions may provide training).
· Experience with troubleshooting and repairing various irrigation components, including valves, sprinkler heads, controllers, and pumps heavily preferred.
· Understanding of irrigation system components, including different head types, valve types, backflow preventers, axillary pumps, and controllers.
· Ability to diagnose and repair system issues such as leaks, wiring failures, and pressure problems.
· Valid Driver’s License
· Ability to work outdoors in various weather conditions.
· Ability to perform physical labor.
· Comfortable working with hand and power tools.
· Ability to work independently and manage time effectively.
Bonus Skills
WISSCO also has Lighting and Invisible Fence pet containment systems divisions. All service technicians are not required to have these skills but it would be a bonus for you to also have the ability to assist on multiple types of calls.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18 - $25