What are the responsibilities and job description for the Parking Service Attendant Job Details | HHC position at Wishard-Eskenazi Health?
Division: Eskenazi Health
Sub-Division: Hospital
Req ID: 26433
Schedule : Full Time
Shift : Varied
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-exempt
Job Role Summary
The Parking Services Attendant welcomes and assist guests upon arrival and departure. The attendant oversees the flow of traffic at the main entrance and garage entrance of the hospital. This position also maintains the parking garage and surface lots. The Parking Services Attendant proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; and models Eskenazi Health’s values of Professionalism, Respect, Innovation, Development and Excellence.
Essential Functions and Responsibilities
- Provide a professional, welcoming, safe and secure arrival and departure for patients and visitors
- Assist guests with parking Kiosks
- Aid guests by opening doors and assisting in or out of wheelchairs and aiding with other DME
- Direct traffic in the parking areas to ensure a non-congested, safe, and smooth flow
- Answer guest’s questions regarding local attractions, directions, or other available services
- Maintains the entrances by ensuring all trash, linin, and debris is removed
- Maintains appropriate number of wheelchairs for the entrances making sure they are available for patients
- Exercises independent judgment in critical, emergency situations
- Assists patients with finding their vehicle if lost
- Aid with wayfinding and directions
- Staffs the parking office and assist new hires and specialty parking permits
- Assist supervisors with gate and intercom assessment and repair
- Maintains appropriate logs/records
Job Requirements
- High school diploma or equivalent
- Valid Indiana driver's license that meets Eskenazi Health driving standards preferred
- Completion of CPR certification within 1 months of employment
- EVOC certification within 6 months of hire as made available by IEMS
Knowledge, Skills & Abilities
- Excellent judgment and ability to prioritized and handle multiple requests calmly and effectively
- Basic English reading and writing skills; bilingual is desired but not required
- Knowledge of hospital layout and procedures; some knowledge of equipment handling
- Good reasoning ability
- Knowledge of hospital policies and procedures
- Promptness, empathy and genuine interest as perceived by patients, co-workers and staff
- Ability to assess patient needs
- Must be able to follow written/verbal instructions
- Flexible to changing work priorities/schedules
Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.