What are the responsibilities and job description for the ICE CREAM COUNTER SERVER position at Wish You Were Here Group?
Description
Job Summary
Ensure quality, consistency, production and execution of all food menu items. Interacts with fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Job Activities
Education, Experience and Skill Requirements
Job Summary
Ensure quality, consistency, production and execution of all food menu items. Interacts with fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Job Activities
- Maintain professional appearance standards as directed in the Company Employee Handbook.
- Anticipate and accommodate the needs of the guests.
- Handles all allergy and/or dietary restrictions and modifications.
- Assists in taking inventory and creating daily prep list.
- Accurately follows all orders received from the POS system and/or direction from the expeditor.
- Maintains cleanliness and sanitation of assigned station, the kitchen and the entire venue.
- Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
- Possesses general knowledge of the venue.
- Complies with Department of Health and company sanitation standards.
- Works as part of a team and provides help and support to all fellow team members.
- Communicates product needs to the entire team.
- Properly sets-up station, other opening/closing procedures as directed by management, including:
- Stocks station with prescribed supplies.
- Sets “mise en place” following FIFO and company standards.
- Wipes down and sanitizes station.
- Performs opening side-work as prescribed.
- Performs closing side-work as prescribed.
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings (where applicable).
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Company, its partners and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- This is a seasonal role spanning till the end of summer.
Education, Experience and Skill Requirements
- Company in-venue food and beverage training.
- Previous hospitality experience preferred.
- Experience in a high-volume environment preferred.
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to go up and down stairs frequently.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.