What are the responsibilities and job description for the Forge Field Ops position at Wisenbaker Builder Services?
You didn’t spend 4 years earning a degree to sit behind a desk and watch someone else runt the business.
Field operations is messy. Crews change. Schedules shift. Install issues pop up fast. And too often, the person responsible is expected to “figure it out” without the authority, clarity, or support to actually lead.
At Wisenbaker, we don’t want a traffic cop. We want someone in Field Operations who understands the field, knows the product, and can bring order, accountability, and performance to installation and service operations.
If you’re wired to solve problems, build strong teams, and own results instead of deflecting them, you’ll feel at home here.
Your Mission:
As part of the Field Ops Readiness Program, you are responsible for how work gets done in the field.
You’ll train with Area Managers, Expediting and Template Techs, and own the performance of installation and service operations within your branch. From labor efficiency and subcontractor quality to product execution and profitability, your role ensures jobs are installed correctly, issues are resolved quickly, and customers stay confident in Wisenbaker.
When field operations run smoothly, the entire branch wins.
- In 180 days, you'll rotate through every part of Field Operations - Templates, Expediting, Service Technicians and Jobsite Management with Area
- Get hands-on: real time spent installation training across floor coverings, cabinets and countertops in new homes.
- Installation training in tile, wood, carpet & MFG products
- High school diploma or equivalent required.
- Strong written and verbal communication skills.
- Working knowledge of Wisenbaker Builder Services operations preferred.
- Ability to make timely decisions and escalate issues appropriately.
- Comfort using Excel, Word, and Outlook.
- Experience leading teams in field-based, operational environments.
- Ability to work across both office and jobsite settings, including travel as needed.
We’re looking for judgment, accountability, and follow-through — not buzzwords.
About The Company
At Wisenbaker, we don’t just support the homebuilding industry, we help build it from the ground up. As one of the largest interior finish solutions providers in the country, we partner with top homebuilders to deliver flooring, countertops, and cabinets that turn houses into homes. But we’re more than materials, we’re a people-powered operation where hard work is noticed, growth is real, and leadership actually leads. If you're ready to be part of something built to last, welcome to Wisenbaker.
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off