What are the responsibilities and job description for the National Account Manager position at Wise Foods?
National Account Manager – Club & Value – Wise Foods
Location: Washington, DC
Wise Foods is seeking a National Account Manager – Food Service & Vending to lead customer growth in food service and vending channels under the redesigned channel-focused structure.
Areas of Responsibility
Channel Strategy and Account Planning
- Develop and execute comprehensive national account strategies for club and value-channel customers aligned with Wise Foods' growth and profitability objectives.
- Lead annual and multi-year account planning, including volume forecasting, promotional calendars, pricing strategies, and distribution priorities.
- Translate broader commercial objectives into channel-specific execution plans.
Customer Relationship Management
- Serve as the primary point of contact for assigned national club and value-channel customers.
- Build and maintain strong relationships with customer buying, merchandising, and supply chain teams.
- Lead customer negotiations related to pricing, promotions, assortments, and contractual terms.
Commercial Execution and Performance Management
- Manage account performance against volume, revenue, and profitability targets.
- Monitor promotional execution, distribution performance, and assortment compliance.
- Identify performance gaps and develop corrective action plans in collaboration with internal teams.
Cross-Functional Collaboration
- Partner closely with Marketing to develop customer-specific promotional and merchandising strategies.
- Work with Supply Chain and Sales Operations to align inventory, forecasting, and service requirements.
- Coordinate with regional sales and distribution teams to ensure effective in-market execution.
Analytics and Reporting
- Utilize sales data, customer insights, and performance analytics to inform decisions and identify growth opportunities.
- Prepare and present account performance reviews, forecasts, and strategic recommendations to internal stakeholders.
Education & Experience Requirements
- Bachelor's degree required, MBA preferred
- 5 years of national or key account experience.
- Club or value-channel experience preferred.
Physical Demands & Work Environment
- Periodic travel.
- Office environment.