What are the responsibilities and job description for the Automotive Service BDC Call Agent position at Wise Auto Group?
📞 Automotive Service BDC Call AgentLocation: Vacaville, CACompany: Mazda of VacavilleEmployment Type: Full-TimeJoin the Mazda of Vacaville Team!Mazda of Vacaville is seeking an energetic and customer-focused Service BDC Call Agent to support our fast-paced service department. If you enjoy helping people, communicating clearly, and working in a dynamic environment, this is an excellent opportunity to grow with a respected dealership.✨ ResponsibilitiesAnswer inbound service calls and assist customers with professionalism and enthusiasmMake outbound calls to schedule service appointments and follow up with customersProvide basic service information, maintenance reminders, and recall updatesDocument all customer interactions accurately in the CRM systemWork closely with service advisors and management to ensure a seamless customer experienceAchieve daily/weekly call and appointment-setting goals⭐ What We’re Looking ForStrong communication and phone skillsPositive, customer-first attitudeAbility to multitask and stay organizedBasic computer and CRM proficiency (training provided)Dependable, punctual, and team-orientedBilingual is a plusPrior automotive or BDC experience is helpful but not required💵 Pay & Benefits$18–$22 per hour (depending on experience)Potential for bonusesMedical, dental, and vision available (if applicable)Paid time off & holiday payEmployee discounts on service, parts, and vehiclesMatching 401(k) after one year of employmentOngoing training and advancement opportunities📨 How to ApplySend your resume to dyanellas@mazdavacaville.comOR call 707-222-4308 to schedule an interviewOR apply online at mazdavacaville.comYou may also apply in person at Mazda of Vacaville, 580 Orange Dr, Vacaville, CAPowered by JazzHR5UOCuyx2Y9
Salary : $18 - $22
