What are the responsibilities and job description for the Customer Service Representative position at Wisdom Digital Logistics?
Wisdom Digital Logistics is a fast growing 3PL. We have the vision to connect markets in the supply chain through technology to give our customers a premium experience in Contract Logistics, Customs and Freight forwarding.
Customer Service Representative
Essential Functions and Tasks
- Interacts with customers by phone, email, or in person and receives orders or changes in service
- Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability
- Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records
- Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner
- Report any discrepancies, damage of merchandise, or status of your shipment to the customer.
- Consolidate loads and coordinate consolidated petitions.
- Filling of the petitions according to Annex 22.
Requirements:
- High school diploma or GED (General Education Diploma) equivalency
- Minimum 6 months related experience and/or training
- PC literate with experience with Microsoft Outlook, Word and Excel
- English (B2, C1, C2).
Tipo de puesto: Tiempo completo
Sueldo: $13.00 - $17.00 la hora
Lugar de trabajo: Empleo presencial
Salary : $13 - $17
CUSTOMER SERVICE REPRESENTATIVE
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Edinburg, TX
CUSTOMER SERVICE REPRESENTATIVE
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Hidalgo, TX
CUSTOMER SERVICE REPRESENTATIVE
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Mission, TX