Quality Manager - Manufacturing

Raise the standard. Protect the brand. Deliver quality our customers can trust.

At FrieslandCampina, quality is more than meeting specifications, it's the promise we make to our customers every day. From the milk we receive to the ingredients we deliver around the world, every decision we make is guided by an unwavering commitment to food safety, product integrity, and continuous improvement.

We're looking for an experienced Quality Manager who is passionate about building world-class quality systems, leading high-performing teams, and partnering across the business to ensure every product leaving our facility meets the highest standards.

If you thrive in a fast-paced manufacturing environment where science, leadership, and continuous improvement come together, we'd love to meet you.

What You'll Do

As the Quality Manager, you'll provide strategic and operational leadership for all aspects of food safety, quality assurance, quality control, and regulatory compliance within our manufacturing operations. You'll work closely with Operations, Technology, Supply & Trading, Commercial, Engineering, and our supplier network to drive excellence throughout the production process.

Champion Food Safety & Quality Excellence

• Lead the site's food safety and quality management systems, ensuring the highest standards across manufacturing operations.
• Foster a culture where quality is everyone's responsibility and continuous improvement is embedded into daily operations.
• Partner with cross-functional teams to proactively identify opportunities to improve product quality, consistency, and customer satisfaction.

Lead Quality Systems & Regulatory Compliance

• Maintain and continuously improve programs including:
• HACCP
• GMPs
• SSOPs
• SQF/BRC standards
• FSMA compliance
• FDA and USDA regulatory requirements
• Ensure compliance with customer, regulatory, and third-party certification requirements.
• Oversee product registrations and maintain all required quality documentation.

Audit & Inspection Leadership

• Lead internal and external audits, including:
• SQF
• FDA
• Customer audits
• Kosher and Halal certifications
• Coordinate audit preparation, corrective actions, and follow-up activities.
• Partner with regulatory agencies and customers while representing WWP at FrieslandCampina with professionalism and confidence.

Drive Continuous Improvement

• Lead deviation investigations, root cause analysis, and CAPA initiatives.
• Monitor quality trends and performance metrics to identify opportunities for improvement.
• Develop sustainable solutions that improve processes, reduce risk, and strengthen product consistency.
• Ensure crisis management and product recall readiness through robust systems and planning.

Manage Laboratory & Product Quality

• Oversee Quality Assurance and Quality Control laboratory operations.
• Manage both internal laboratory functions and relationships with trusted external laboratory partners.
• Ensure raw materials, in-process products, and finished goods consistently meet quality specifications.
• Support new product introductions and validate product functionality and performance.

Lead & Develop the Team

• Coach, mentor, and develop a high-performing Quality team.
• Create an environment focused on accountability, collaboration, learning, and continuous improvement.
• Partner with leaders across the organization to strengthen quality ownership at every level.

What You Bring

We're looking for a collaborative leader with a strong technical foundation and a passion for building quality systems that support operational excellence.

Education & Experience

• Bachelor's degree in Food Science, Chemistry, Biology, Microbiology, or a related scientific field.
• Minimum of 6 years of progressive quality leadership experience within dairy or food manufacturing.
• Experience leading Quality Assurance and Quality Control teams in a manufacturing environment.

Technical Expertise

Strong knowledge of:

• Whey processing and dairy ingredient manufacturing
• Cheese production and milk protein functionality
• HACCP principles
• GMPs and SSOPs
• SQF and BRC certification standards
• FSMA requirements
• FDA and USDA regulations
• Food safety and quality management systems

Professional Experience

• Proven success leading regulatory, customer, and third-party audits.
• Experience managing CAPA programs, root cause investigations, and continuous improvement initiatives.
• Strong understanding of laboratory operations, product specifications, and quality reporting.
• Experience partnering across Operations, Engineering, Commercial, Supply Chain, and Technical teams.

Leadership Competencies

We're looking for someone who is:

• A strategic leader with exceptional attention to detail.
• Passionate about food safety and continuous improvement.
• A collaborative partner who builds strong cross-functional relationships.
• Analytical, data-driven, and comfortable making decisions based on facts and trends.
• A confident coach who develops people while fostering accountability and ownership.
• Calm under pressure and capable of leading through audits, investigations, and complex quality challenges.

What Success Looks Like

In this role, you'll be successful if you:

• Build and sustain a culture where quality is embedded into every process.
• Ensure products consistently meet or exceed customer and regulatory expectations.
• Lead successful audits with confidence and minimal findings.
• Use data to drive measurable improvements in food safety, quality, and operational performance.
• Develop a highly engaged Quality team that partners effectively across the business.
• Strengthen customer confidence through consistent product excellence and regulatory compliance.

Why Join FrieslandCampina?

At FrieslandCampina, you'll join a global leader in dairy ingredients committed to innovation, operational excellence, and delivering products our customers trust. You'll have the opportunity to influence quality strategy, collaborate with experts across multiple disciplines, and help shape the future of our growing business.

We offer:

• Competitive compensation and comprehensive benefits
• Professional development, training, and leadership growth opportunities
• A collaborative culture centered on safety, quality, innovation, and continuous improvement
• The opportunity to make a meaningful impact on product quality, customer satisfaction, and the future of our organization

If you're ready to lead with integrity, champion food safety, and help deliver world-class dairy ingredients, we'd love to hear from you.

Pay: $96,000.00 - $150,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Quality control: 6 years (Required)
• Food production: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Salary : $96,000 - $150,000