Representative Duties:

• Serve the first point of contact for the public and stakeholders by staffing the front reception cubicle. Maintain a welcoming, professional, and secure lobby environment.
• Perform receptionist duties by greeting visitors and callers, answering routine questions, directing visitors and callers to the appropriate person. Receptionist duties will include coming into contact with persons with felony backgrounds.
• Manage and execute detail-oriented administrative tasks and projects directly from the front reception cubicle, successfully balancing these tasks with immediate, real-time public and telephone inquiries
• Open, close, and maintain case files in the Probation Automated Case Tracking System (PACTS). Ensure files are up-to-date and data is entered accurately. Record chronological entries.
• Oversee core administrative tasks, including processing and distributing mail, scanning files, and managing the mailing of office equipment/supplies
• Format, proofread, and edit reports, petitions, letters, memoranda, and other documents prepared by the probation officer, often within a short time, ensuring that the reports are well-written and grammatically correct. Act as liaison with officers and management in resolving potentially troublesome or omitted texts.
• Upon final completion, submit reports on time to the Court through its document filing system
• Electronically submit appropriate documents to the Bureau of Prisons and U.S. Sentencing Commission
• Ensure proper procedures and protocols are completed throughout the investigative and supervision process. Communicate frequently with probation officers regarding any unusual circumstances which may require immediate attention.
• Assist probation officers by running record checks through local, state, and national databases and files; conducting inquiries with collateral agencies and community service agencies; collecting verifiable and supportable documentation; and performing similar activities
• Perform other duties as assigned

• High school diploma or equivalent and two years of general clerical or office experience, or a bachelor’s degree from an accredited college or university
• Ability to maintain focus, composure, and a positive demeanor in an open-cubicle setting with frequent interruptions, high-foot traffic, and competing administrative demands
• Exceptional organizational skills with a demonstrated ability to rapidly reprioritize tasks, ensuring strict deadlines and quality standards are met
• Ability to compartmentalize background noise and lobby activity to execute detail-oriented, time-sensitive administrative tasks accurately and efficiently
• Proficiency in Microsoft Office, including Word and Excel
• Exceptional grammar, proofreading, and editing skills
• Ability to communicate effectively and professionally with a variety of people

To qualify for the position at a CL 24, an applicant must have one year of specialized experience equivalent and one year of general experience.

Specialized experience is the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives or laws, and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry, or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title office, and corporate headquarters or human resources/payroll operations. Education may not be substituted for specialized experience.

Employees of the U.S. District Court are not covered by the Office of Personnel Management’s civil service classification system or regulations and are considered “at will” employees; however, Judiciary employees are entitled to the same benefits as other federal employees. These include participation in the Federal Employees Retirement System (FERS), Thrift Savings Plan, health and life insurance benefits, long-term disability and long-term care options, vacation and sick leave accrual, and 11 paid holidays per year. For additional information on employment with the federal courts, please visit the website for U.S. Courts.

Conditions of Employment
Must be a U.S. citizen or eligible to work in the United States. The selected candidate will be required to live within a reasonable commuting distance of their duty station. The selected candidate will also be required to complete a background investigation, which includes a fingerprint check through the FBI, as well as a check of financial and credit records. Any position offer will be considered provisional until a full suitability determination can be made. Employees must use electronic funds transfer for payroll deposit. The Court requires employees to adhere to a Code of Conduct as well as specific employee policies and performance expectations.

All information provided by applicants is subject to verification. Applicants are advised that false statements or omission(s) of information on any application material may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.

The U.S. Probation and Pretrial Services Office reserves the right to amend the conditions of this vacancy announcement, or to withdraw the announcement at any time without prior written or other notice.

This position is not a career path to becoming a U.S. Probation/Pretrial Services Officer, and any experience gained in this position will not provide an applicant with an advantage over other applicants in future Probation Officer hiring initiatives.

Please apply using the following link: Application Link .

Complete the information fields and attach the following materials:

Incomplete applications packets will not be considered. Only the candidates selected for interviews will be contacted. Travel expenses associated with an interview will be borne by the applicant.