Housing Management Officer

The Housing Management Officer position is responsible for monitoring the compliance component for a portion of WHEDA’s multifamily affordable housing portfolio. This includes strict and timely adherence to compliance laws, regulations, codes, and standards for State and Federal Housing Tax Credits, HUD Section 8 and PRA 811, TCAP/Exchange, Risk Sharing, Housing Trust Funds, HOME, and other federal or state programs as required.

Hiring Range for this position is from $60,264 to $74,054. Offered Salary will be based on qualifications and internal pay equity. WHEDA provides a competitive salary and WHEDA employees participate in the State of Wisconsin benefit package which includes retirement, health insurance and deferred compensation programs.

Responsibilities

• Conducts site inspections to assess the financial, regulatory, managerial, and physical condition of assets in the multifamily portfolio in accordance with federal and state regulations; audits tenant files, including income and rent calculations; records onsite review results through reports, forms, and electronic tracking systems. Defines and follows-up on necessary corrective actions.
• Manages a portfolio of multifamily assets; collects, compiles, and analyzes operational data to determine the viability of these assets; applies high level monitoring and scrutiny to ensure compliance with program guidelines, and all legal and statutory requirements.
• Monitors compliance of property owners and agents with multifamily program guidelines and related legal documents on a daily basis and through annual agent certification approvals; works closely with owners and agents to improve compliance and correct deficiencies through training and guidance.
• Researches, applies, and communicates changing government regulations, rulings, legal decisions, and handbooks/manuals as they apply to the multifamily portfolio. Identifies trends that impact housing within designated markets to better inform both internal and external stakeholders.
• Assists with owner/agent and tenant concerns regarding advanced compliance concepts pertaining to state, federal and agency policy and regulations and/or rent and income calculations to ensure efficient customer service.
• Works closely with internal departments to analyze on-going asset financial performance and assist in capital budget approval/review, reserve and escrow management, and asset viability.
• Assists with selecting/implementing new and existing software and formulating/modifying new and existing policies, programs, and procedures.
• Assists with on-going training, mentoring, and education efforts for new hires, internal staff, and external clients. This may include public speaking.
• Performs or assists with other duties as assigned.

Qualifications

• Associate degree in Business, Finance, Real Estate, Accounting, Economics, or a closely related field AND 3 years of experience related to asset management or affordable housing compliance; OR equivalent combination of education and experience 
• Valid Driver’s License
• This position is located in Central or Northwestern Wisconsin.

Knowledge and Skills

• Working level knowledge of compliance requirements for all affordable housing programs administered or monitored by WHEDA (HUD, HOME, tax credit, WHEDA, etc.)
• Portfolio and asset management principles, practices, and procedures
• Risk assessment principles and practices
• Construction methods, building maintenance, and housing quality standards
• Housing regulations, principles, practices, procedures, and applicable federal, state, and local laws
• Attention to detail, and ability to troubleshoot for process improvement
• Customer service skills
• Excellent verbal and written communication skills, including preparation of business correspondence 
• Problem solving skills and ability to work under pressure
• Successful prioritizing and management of work projects
• Ability to work independently and efficiently
• Strong adherence to confidentiality in working with clients and vendors
• Tax Credit Specialist(TCS) or Certified Occupancy Specialist (COS) required within 6 months of hire

This position is a “rural/ home office” position, and the work schedule is determined based on the business/division needs.