What are the responsibilities and job description for the Office Equipment Service Technician position at Wisconsin Copy and Business Equipment, Inc.?
Our company is looking for a reliable, customer-focused Office Equipment Repair Technician to join our family-run team. This position covers both in-field service visits and in-shop repair work, providing customers with dependable, friendly, local service.
Wisconsin Copy has a long-standing reputation for quality and integrity, and we’re looking for someone who takes pride in their work, values teamwork, and enjoys helping customers.
Responsibilities
- Install, repair, and maintain a wide range of equipment including, but not limited to copiers, printers, laminators, shredders, mailing equipment, etc.
- Troubleshoot hardware, software, and network connectivity issues
- Configure new installations (printing, scanning, and user setup)
- Provide hands-on customer training and friendly support
- Maintain detailed service records and communicate with the office team
- Assist with shop setup, testing, and equipment prep as needed
- Assist with moving/removal of equipment as needed
- Attend in-person and online trainings as required by management
- Lift, move, load, and unload office equipment safely
- Drive a company box truck as needed (no special license required)
Qualifications
Experience in copier/printer repair strongly preferred
- Strong mechanical and technical aptitude
- Comfortable lifting and moving equipment regularly.
- Valid driver’s license and clean driving record
- Dependable, self-motivated, and great with people
What We Offer
- Company vehicle for service calls
- Paid time off, health insurance, and 401(k)
- Supportive, family-run team environment
- Steady work with opportunities to learn and grow
If you enjoy hands-on work, helping others, and being part of a close-knit team that values honesty and reliability, we’d love to hear from you!
Job Type: Full-time
Projected Total Compensation: $35,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- Do you live within half an hour drive of Madison, WI?
Education:
- High school or equivalent (Required)
Experience:
- Office Equipment Repair: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Madison, WI 53704 (Required)
Work Location: In person
Salary : $35,000 - $42,000