What are the responsibilities and job description for the Sales Support position at WireMasters?
Basic Function: The basic function of the Sales Support position is to assist the Sales Team on daily tasks. This can include, but will not be limited to, quoting material, creating new part numbers, entering new purchase orders, running reports, and coordinating with internal and external stakeholders to ensure product is on time and correct.
Responsibilities
Qualifications
Responsibilities
- Preparing quotes for customers as requested.
- Source non-stock items.
- Communicating via email or phone calls with customers and vendors, generally done in the English language.
- Entering new and/or revised purchase orders.
- Send requisitions to the purchasing department as needed for non-stock material.
- Maintain expedite reports and customer portals as required by the customers.
- Maintain an up to date back log report.
- Prepare and finalize any paperwork required for new or existing customers.
- Assist the Sales Team as needed.
- Greets and screens telephone calls in a professional manner.
- Operate computer systems.
- Maintain a clean office environment.
- Support WireMasters Core Values; Service, Gratitude, Excellence, Quality, Integrity, Family.
- This list is not to be considered comprehensive and WireMasters Management retains the right to modify the contents of this document at any time. Other duties may be assigned by WireMasters Management.
Qualifications
- High School Diploma or equivalent.
- Strong written and oral communication skills.
- Excellent problem solving and critical thinking skills.
- Computer literacy.
- Able to work well under pressure and prioritize tasks.
- Organized, detail oriented, and self-motivated.
- Customer Relations and Customer Service.
- World class professionalism.
- Teamwork.