What are the responsibilities and job description for the Sales Associate Cellular position at WIRELESS ZONE OF WATERBURY?
Who we are looking for
Do you love to talk about the latest technology? Are you energetic & want to be an expert in the Wireless industry? Wireless Zone® franchisees are seeking dedicated sales professionals with exceptional customer service skills to join our team! If you like the idea of developing relationships with customers in our community to provide personalized connected solutions – this may be the right role for you!
What you’ll be doing
- Listen and build relationships with customers to identify the right products and services for their lifestyle
- Provide best in class customer service and in store experience to all customers
- Demonstrate knowledge of latest products and services. Remain current on industry and competitor trends, pricing plans and promotions.
- Meet or exceed sales goals and other key performance metrics by selling our products and services to new and existing customers
- Accurately complete all aspects of the sale; customer contracts, accept customer payments and process transactions using POS system
- Ensure customer satisfaction by troubleshooting and resolving any concerns promptly. Use customer feedback to recommend modifications to products and/or services.
- The ideal candidate
- 1-2 years’ experience in a related role, retail sales experience is preferred
- Proven ability to meet sales goals and multitask in a fast pace environment
- A High School Degree is required, an Associate’s or Bachelor's degree is preferred
- Availability to work a variable schedule including evenings, weekends and holidays
- Excellent interpersonal communication which includes face to face presentation skills
- Ability to perform basic addition and subtractions and make correct change
- Ability to stand for up to 75% of the time