Human Resources Coordinator

Human Resources Coordinator

T-Mobile Premium Retailer – Wireless Vision (WV)

The Human Resources Coordinator supports the HR department across recruiting, onboarding, employee lifecycle administration, and daily HR processes. Reporting to the Sr. Manager of People, this role coordinates recruiting activities, maintains accurate employee records and HR systems, supports employee changes, and assists with general HR inquiries and administrative needs. This position will partner with the HR team, field leadership, and cross-functional departments to ensure efficient HR processes, timely follow-up, and a positive experience for candidates and employees throughout the employee lifecycle.

Job Responsibilities:

• Maintain accurate and confidential employee records, HRIS data, and personnel documentation.
• Support full-cycle recruiting, including candidate sourcing, job postings, resume screening, phone interviews, interview scheduling, offer letters, background checks, and candidate pipeline management.
• Maintain accurate applicant tracking system (ATS) data and prepare recruiting reports and metrics.
• Support the HR Onboarding Specialist and Training team with new-hire onboarding, including required paperwork, I-9 and E-Verify, system access, and first-day readiness, as needed.
• Partner with the HRIS Specialist to coordinate employee movements, including promotions, transfers, demotions, position changes, and terminations, ensuring offer letters, documentation, and system updates are completed accurately and timely.
• Coordinate employee system access, profile updates, and administrative changes with internal departments.
• Monitor and respond to HR requests and help desk tickets, partnering with HR team members and managers to resolve routine employee questions and ensure timely follow-up.
• Assist with benefits enrollment, payroll-related processes, compliance tracking, and HR reporting as needed.
• Support HR initiatives, projects, employee engagement, recognition, policy updates, and process improvements.
• Provide exceptional internal customer service while maintaining confidentiality and discretion when handling sensitive employee information.
• Perform other duties and special projects as assigned.

Your Experience:

• Bachelor’s degree (preferred not required)
• A minimum of 1 - 3 years’ experience in administrative, data entry, HRIS, ATS or employee management system software.
• Demonstrated ability to work independently, demonstrate initiative, manage multiple projects concurrently, all while delivering quality results under significant time constraints and meeting deadlines.
• Strong organizational, planning and problem-solving skills with the ability to creatively develop solutions to complex issues.
• Expertise in Microsoft Excel, proficient at Word, Power Point and Outlook.
• Strong written and verbal communication skills. Effective at building strong working relationships at all levels of the organization.
• Flexibility to work up to two weekend days per month as determined by the needs of the business.

Physical Requirements

• Prolonged periods sitting at a desk and performing functions necessary to work on a computer.
• Must be able to lift/handle up to 25 pounds
• Ability to work at home or office and maintain a high level of productivity.