What are the responsibilities and job description for the Inside Sales Agent position at Wireless Plus?
Inside Sales Agent
Wireless Plus | Van Nuys, CA Full-Time | Hourly Uncapped Commission
Join a Team That's Going Somewhere
Wireless Plus is growing, and we're building out our SMB and Inbound Call Center team in Van Nuys. If you love talking to people, love to win, and want a job where your paycheck reflects your effort, this is your seat.
We're not looking for someone to just answer phones. We're looking for someone who wants to build a career.
What You'll Do
- Handle inbound and outbound calls with new and existing Verizon Wireless customers
- Spot opportunities to save customers money and grow their accounts
- Sell smartphones, tablets, mobile internet, and other services that fit the customer's life
- Book and manage appointments, follow-ups, and callbacks
- Keep clean, accurate records of every call and interaction
- Show up to daily huddles and training ready to get better
- Track your own numbers and own your results
What You Bring
- Bilingual required: English/Spanish. You'll be talking to a diverse customer base and need to serve them in the language they're comfortable in.
- Armenian language skills are a big plus.
- 3 years in a commission-based sales role preferred
- Call center or wireless industry experience is a strong plus
- Comfortable with MS Office and CRM systems like Salesforce
- Thick skin, quick thinking, and the drive to turn a "no" into a "not yet"
- Self-starter who doesn't need someone standing over them to stay productive
- A real passion for helping people, not just closing deals
Compensation & Benefits
- Competitive hourly base uncapped commission
- Ongoing product and sales training
- Career growth path within Wireless Plus
- A team culture built on hustle, accountability, and support
Pay range to be provided upon application, in accordance with California pay transparency law.
Physical Requirements
- Able to sit up to 80% of a shift
- Able to stand and/or walk over 20% of a shift
- General office work environment